Communication & Responsiveness

Kelli Eng

From pre-litigation with Greg & Joan to litigation with Julissa & Shayna (with help from BJ and Dave along the way), my case was handled with so much care from start to finish. The communication was exceptional! There wasn’t a single moment where I didn’t know what was going on with my case. Shayna kept me updated every step of the way, and Julissa was always three steps ahead, making sure I understood everything and really knew all my options and ensuring a good outcome. I truly felt cared for like family throughout the entire process, which made a really stressful situation so much easier. Not to mention, their office is beautiful and well run. Carrie at the front desk was always so welcoming and made me feel at home whenever I came into the office. I am truly grateful for their hard work, dedication, and persistence in getting me through this. ☺️

Kim “Kim” Mundle

I love Harrell & Harrell, they did everything for me to get me what I deserved without question and stayed in touch with me thru out the entire process.

Mike Turpen

Very satisfied with my experience at Harrell and Harrell! The team there ensured I was cared for and treated fairly based on my circumstances! They really went the extra mile to keep lines of communication open! I cannot thank them enough for all their hard work including Mr. Black! Would recommend 100%!

N A

Doesn't return phone calls and has ai chat bot that says it's real but obv isn't

Rick Myers

Kelly was exceptionally helpful. Always returned my call in a timely way and answered any question I had on the spot. Very grateful for her help

ANITA AMERSON

Harrell and Harrell, get on TV and say they will do everything to help their clients. Well let me tell you what they did for me. I had a fall and I contacted Harrell and Harrell. Gave intake person the information of my incident, my case was excepted the next day. The place that I fell was served and insurance company of the property was served I received email with amount harrell and Harrell was demanding for my fall. Then after 4 to 5 months later I receive an email from a paralegal saying harrell and Harrell could no longer represent me with no explanation. And sent my information to another law firm without even asking me first. The commercial is bogus. Harrell and Harrell live up to the words that come out of your mouth! Signed Anita Amerson

Sharon Owens

Great experience! Our case manager, Lauralee, was very thorough in keeping us informed throughout the duration of the case. She responded quickly to any phone calls or emails that were addressed to us. Harrell & Harrell made sure that we received the majority of our final settlement. My family and I highly recommend them.

Lori Kir

I cannot say enough positive things about my experience with Harrell & Harrell. From the initial consult with Kelly and attorney David Black. Eve rything was clearly laid out for me. Nothing was hidden. All my questions were answered . Absolutely never felt pressured. David or his assisstant, Haleigh, were always available if I needed guidance or had a question. Phone calls or emails were always promptly answered. The team walked me thru step by step. I never once felt insecure or unsure of what to do. I always felt well prepared. They constantly checked in with me and kept up on my progress . They went well beyond what I felt the typical law firm would do. They became like part of your family thru the process. I would highly without a doubt recommend Harrell & Harrell to anyone who needs a highly skilled and reputable lawyer. 11 out of 10!!

carol mcwilliams

I want to extend my heartfelt thanks to Kelly Zurlo for all of her help with my case. Her diligence in keeping me well informed of every step she took let me know she was truly on my side. In the end, her hard work led to a successful outcome. If I am ever in need of its services, I will contact Kelly again. Much appreciation to you Kelly. Keep up the great work.

Keith Mobley

Excellent firm. Great communication. Treats you like a human being, not a number.

Tiffany Miller

I suffered some injuries in March 2022 that caused some long term medical issues. I reached out to several law firms but the response i received from Harrell & Harrell let me know they were who i should select. I met my attorney, David Black, and his team Haleigh Dillard and Amy Seamon in person shortly after my injuries. They listened to me, asked questions, and explained every step of a personal injury lawsuit to me. I decided to move forward and couldn't have made a better choice. David, Haleigh, and Amy kept in touch with me routinely. I never had to wonder what was going on with my case because they kept me updated along the way. Not only did they keep me updated on everything but they also checked on me just to see how I was doing. They were genuine in their care of me not just as a client but as a person who was dealing with a lot as a result of my injuries. My case was complicated and they didn't let that dissuade them. They worked hard for me and brought my case to resolution last month. While I am certainly wishing this never happened to me and that I didn't need an attorney at all, I couldn't be happier with the team I had at Harrell & Harrell: David Black, Haleigh Dillard, and Amy Seamon. Thank you to them and I would highly recommend them.

Cameron Stracner

I can't say enough great things about Harrell & Harrell — especially Dave's team and Kelly! From the very start, they treated me with care, respect, and professionalism. Kelly was always on top of everything, keeping me updated and making sure I understood every step of the process. Dave's team went above and beyond to make sure my case was handled thoroughly and efficiently. They truly fought for me and made the entire experience as stress-free as possible. I felt heard, supported, and confident that I was in good hands the whole way through. I'm so grateful for all their hard work and the outcome they achieved for my case. Highly recommend Harrell & Harrell, and especially Dave's team and Kelly — they're the best!

Tonetta Crooms

“Harrell & Harrell provided outstanding support during my personal injury case. Kelley, in particular, was incredibly compassionate and thorough—she made sure I understood every step and always followed up promptly. The entire team was professional, responsive, and truly cared about my well-being. I felt confident throughout the process and appreciated their transparency and dedication. Highly recommend to anyone seeking legal help in Jacksonville

Rodney Stuckey

Harrell & Harrell is outstanding, Ms. Nancy also was awesome. She kept in constant contact with me walking me through everything from the beginning of my accident to the end. Nancy also checked to make sure I was recovering well She was like apart of my family. We plan on coming in touch.

Zlata Jentzen

I would like to say what to say thank you to Laura Sepulveda for all her help on my case. She kept me posted and answered all my questions and she helped get all my medical bills paid with any hassle. She also helped me get a great settlement. I appreciate she has done for me. I highly recommend Harrell & Harrell

Jessica “Jdub” White

BJ and Jessica answered all of my questions and were there with me every step of this process. They gave me great advice and didn’t sugar coat anything. That way I knew what to expect at all times.

Ryan Sinclair

Called this office after an accident and they got on the case right away. Shout out to Kelly who was my personal attorney I guess or whatever she was on the case from day one kept me informed or timely messages about the progress of our case. Was a phenomenal phenomenal representative of Harold and Harold oh man see she made everything so easy so clear concise instructions on what I needed to do everything was done in a timely manner can't say enough about the absolute professional courteous and empathetic service that Kelly gave I can't remember her last name but she is the truth.

Erica Smith

Outstanding Performance from our paralegal and attorney. Kept us informed every step of the process. Nice, friendly, staff. I would recommend them over any other firm. Couldn’t be happier we chose Harrell & Harrell

Robert Lawson

This firm has taken care of me like Family. LauraLee has been exceptional with returning my phone calls. Answer my emails. I know I’ve bugged her a lot and she showed patient of a saint. She was able to obtain a fair monetary settlement that helps soften the blow from having surgery in part from the accident.

Stephanie Lundy

I have had an amazing and wonderful experience with Kelly, Haleigh, Amy, Ms. Lilian, ms. Rachel, Stephanie, patricia, Mr. Black, Matt and mark. They all took control of my case and helped me get the best outcome. This was my first time dealing with any of it and they ease my mind to always keep me updated. They made sure I always knew what was going on with my case and never made me feel like I didn’t know. They explained everything to me with no hesitation. I thank all of them for everything they did. I would recommend them to anyone I know that needs a good legal team. Again thank you from the bottom of my heart. I appreciate it more than you know.

Adam

Call them and they got back to me very quickly and took my case. Was in a very bad motorcycle accident. With over a million dollars in bills they took care of it all. Haven't received the money yet from the settlement but definitely recommend.

Travis Butler

Adam and his team worked diligently and passionately towards my settlement. They kept explanations simple and made it easy to follow along with everything going on

Debra Kloeppel Wotiz

Not only highly professional attorneys, but friendly and polished staff throughout the firm. Direct snd effective communication during the entire process.

Tina Hult

Rosalme Raymond was our go to during our time with Harrell and Harrell. We were in an accident almost a year ago now and everyone has been so nice! Rosa answered all our questions whenever we had them and always kept us up to date on everything throughout the whole process! She worked so hard to take on as much as she could to make things so much easier on us and she did! Just want to let her know how much she is appreciated! If you need good lawyers Harrell and Harrell is who you are looking for!!!

Curlyhead Jas

PLEASE READ THIS REVIEW BEFORE PROCEEDING TO DO ANY BUSINESS WITH THIS UNPROFESSIONAL FIRM‼️‼️‼️‼️ Let me preface this with if I could give it 0 stars… I would do it faster than I could blink. Especially for Greg Schlax and Joan Ortiz Taylor I am DEEPLY disappointed in my experience with this firm and feel compelled to share my truth so that others can make an informed decision. My car accident took place on June 7, 2024, and for nearly a year, I endured a lack of communication, delayed responses, and dismissiveness from the very people who were supposed to advocate for me. My primary contact, Joan Ortiz Taylor, consistently failed to return my calls or provide updates unless I initiated contact myself. Even then, voicemails often went unanswered, and my concerns were ignored for months. After finally reaching my breaking point, I sent a formal email requesting to speak directly with Renee Harrell. Instead of receiving a response from Joan—or Renee—I was unexpectedly contacted by someone I had never been introduced to: Greg. No explanation, no respect for my request, just a handoff. The phone conversation with Greg was unprofessional and frankly, insulting as well as disgusting. His tone was monotone and dismissive, and he made sarcastic remarks like, “I don’t know how much more urgent you wanted me to be besides come to your house last night,” which was completely inappropriate and uncalled for. I never asked for anything unreasonable—only communication, clarity, and respect. Despite my clear frustration, Joan never followed up, and to this day, has still not returned my call or email. Greg, instead of acknowledging the clear wrongdoing, made comments suggesting Joan didn’t respond because she “thought I was mad at her.” That kind of excuse only solidifies how unseriously they took my pain, time, and case. After 10+ months of being left in the dark, I was told my case was settled—without a proper explanation of the breakdown—and I’d walk away with less than $5,000. My medical treatment alone exceeded that. Not to mention the pain, emotional stress, and missed work I’ve endured. I understand policy limits can affect settlement amounts, but no insurance limit justifies being treated like my case—and my wellbeing—didn’t matter. What hurts most is that I had a personal connection to this firm. My aunt, Carla Williams, worked here and spoke highly of it for years. I believed that legacy would be honored and that I would be treated with care. Instead, I felt like just another number. I do not recommend this firm to anyone looking for compassionate, communicative, or client-centered legal representation. When people are dealing with the trauma of an accident, they deserve advocates—not avoidance, sarcasm, or blame-shifting. I hope this review encourages this firm to reflect on how they treat the people who put their trust in them.

Darrell Burney

Adam Regar and the entire team have been great in helping me get my case resolved. They continued to keep me informed throughout the whole process and I cannot thank them enough for all their efforts. I highly recommend them.

teresa carroll

The law firm is professional and they stay in touch with you in a weekly basis weather it’s text, email or a quick call. Harrell and Harrell was their to any all my questions as fast as possible.if they didn’t have an answer Harrell and Harrell would let you know as soon as they had an answer. Thank you Harrell and Harrell for getting through my imaginable pain from accident. I will definitely refer more clients to you.

Derrick Smith

Non-informative don’t call the clients then when you call in and tell them it’s life or death or you’re gonna change firms. They will call you right back. They told me they were closed for the holidays but if you look on the website, it says open 24 hours my fiancé is handicap and a traumatic brain disorder and the attorney Roxanne Wilcox try to take advantage but when confronted about miscommunications and statements that was made, the case was closed and dropped found out attorney collected $10,000 check from progressive and didn’t tell the client.😡😡😡😡😡😡😡

brandon mitchell

Frank was amazing. And Holly as well. They kept us posted on our case and got they got the max settlement with out having to go to court. Thank you guys so much.

Julie Close

Horrible take department. Representative would t allow me to finish my sentences. Could not get opinion from attorney because their intake department was extremely disrespectful.

L B

I had an awesome experience with Harrell and Harrell. Attorney Julissa Ali and her paralegal Shayna are an amazing team. I had prompt constant communication and upfront information as to expectations and negotiation status. Overall it was a smooth experience and I would recommend choosing Harrell and Harrell for your legal needs. I also want to commend Lauralee Rodriguez for her early work on my case.

Robert Echevarria

Rose provided excellent service. I was very happy. She was very informative. She kept me abreast of everything that was going on and I wanna thank her for her due diligence. She’s a great person to work with.

Stacey Echevarria

I thought Rose was excellent, informative and passionate and helped me along the way. Explain things I needed to know and I always let me know what was going on. Very happy with her service and and dedication.

BlackBox EDR

Friendly staff and prompt response! Nancy was attentive and very helpful. 5 Stars!!!!

Sandra L Farmer

Liked the open communication and realistic discussion.

McKenzie Richards

Harrell and Harrell was the correct choice for myself and my boyfriend when we were in a car accident. We were represented by Ms. Nancy Gregg and she was AMAZING. I cannot say enough about her, she was extremely communicative and kept us up to date on during the entire process. She also kept it simple for someone who hasn’t been through this process before. I would highly recommend Harrell and Harrell, specifically Ms. Nancy Gregg.

SeseleyMonat J

Words Can’t express how much Harrell & Harrell has been to me during my case Rose went above and beyond, and kept me informed every single moment that I needed to talk to her about anything and made sure that I was well aware of every single thing that was going on I am forever grateful she definitely deserves a raise for all of her hard work if I ever need anything again, I will be coming right back to Harrell & Harrell because of Miss Rose

Joeann Primous

I am a client with Harold and Harold my case is about to be closed very soon, with the help of Nicole and Rebecca those two young ladies are amazing they work very well together very professional and respectful, they even return phone calls and answer all my questions when I did not have a clue of all the legal talk that was put before me, even the front desk receptionist was polite and greeted you with a smile. I personally would recommend anyone that has been involved in a car accident to call Harrell and Harrell, thank you for all your hard work job well done!!!

Jimmy Pincheon

Nancy was the best to work with. She spent plenty of time answering all questions and helping out with our case. Highly recommended!!

Marti Comer

Lauralee did an amazing job handling my claim and explained everything throughout the whole process. She was easily accessible anytime I had a question.

Jesica Montealegre

I had an amazing experience with Harrell and Harrell. Matt and Rachel kept me informed and in contact throughout the whole process. I'm grateful for everything they have done and highly recommend them!

Adriana

I cannot say enough. Attorney Julissa Ali and her staff Latisha and Shayna were amazing. They handled my auto accident case expertly. I was informed/explained of every stage of my case as well as what to expect and all my questions were promptly answered. The accident itself opened up a whole new world of anxiety and pain for me but the faith and confidence Attorney Ali gave me through this ordeal allowed me to concentrate on recovery. This is priceless. I truly feel I couldn't have been in better hands. They cared and fought for me! The result could only have been better had the accident never occurred. Thank you so much.

Connor Burke

Rosanna was super helpful and very quick to get back to me with any questions I had. Worked with me to insure I got the most out of my case

LaShawnda Monroe

Kelly Zurlo was AMAZING! Front start to finish Kelly was very attentive, knowledgeable, compassionate and was always available. Kelly stayed in constant contact with me and provided updates in a timely manner. Harrell & Harrell, is the best!

Mac McDonald

Harrell & Harrell is an amazing law firm. I was involved in two, not at fault, hit from behind accidents in April and May of 2024. Both times another driver failed to stop causing the car behind me to be pushed into mine. I called Harrell & Harrell because I had heard great things about them and it proved true. Kelly Zurlo was the Law Assistant who was my point of contact. Any time I called she either answered the phone or called me back within hours of my leaving a message. She made sure I was kept up to date with the status of both of my cases. I could not be happier with my experience at Harrell & Harrell!

Eriss Gilliam

Got into a pretty bad accident a few years back and had some issues with getting payment that I felt like I was owed. Came across Harrell and Harrell after I moved to California and decided to try them out… They got the job done! They communicated what was going on very clearly and they put in the work to get a settlement that I didn’t think I would get. I greatly appreciate their effort and diligence. Also Rosanna Wilcox will fight tooth and nail for your case. She did for mine and I can’t be happier

Aurelle Paul

My experience was exceptional. We worked with Hailey and Amy. They always responded in a timely fashion and were very informative with any questions we asked. Attorney David Black was fantastic he worked in our favor to get the best settlement for us. I would most definitely recommend this firm to anyone that is looking for a accidental attorney/firm.

Casandra Hobbs

Extremely responsive and caring. Harrell & Harrell never made us feel like we were just a case number. We always felt like Harrell and Harrell had our “backs”.

B R

I chose Harrell and Harrell because they are local and seemed to care more about people in general. They took my case without hesitation and made me feel valued and important. Every step of the process was explained and if I didn't understand, they were happy to go over the process again until I did understand. Kelly was absolutely amazing! She always kept me informed as to what was going on and was with me every step of the way. I would highly recommend Harrell and Harrell to anyone that needed a personal injury attorney.

Mauro Hernandez

My experience with Harrell & Harrell was very satisfactory; they listened to my problems and communicated with me constantly.

Panama Fisherman

Wow, these guys have the skills you need on your team . I have used them 2 times. The first time was with Scout and Nick Lake . I call them the Dream team . 2nd time is with Stephanie and my attorney. Stephanie gives me updates when I want them. I haven't had to talk to my attorney because Stephanie has answered all my questions quickly . Always call me back in a timely fashion when I leave a message. Thank you so much Harrell & Harrell !

Mike Barfield

Kelly Zurlo has been a lifesaver. Not only has she been in close contact throughout this case, she's also taken time to explain the processes and the options available to us. Whatever they pay her is not enough!

Yolonda Johnson

Harrell & Harrell were awesome! The way that my life had changed for much and really didn't know how what to do or were to start. After an accident you never think that it would change your everyday life so much. I had so much anxiety and stress in the beginning but Mr. Black and his team took really good care of me. Always calling just to check to see how I was doing. I was very impressed of how well they were always in communication with me. Thank you Harrell & Harrell.

Alfredo De La Rosa

This is my 2nd. time I've had to hire a law firm. Immediately, I call Harrell & Harrell. They are in touch with you informing you and of your claim regularly. In fact that assurance is all you need. I have to say that Rosanne Wilcox and working with her is a great feeling knowing she's attentive to your personal affairs. She is a very customer service oriented person that does not play with making it her priority to respect yours. Thanks Harrell & Harrell.

Michael Sheppard

I want to say Harrell & Harrell are the one and only lawyers I will be using from now on. Fast response when I first inquired about them, they stayed in communication with me, and helped me with anything that I needed. They were very honest in what to expect during my process and not once did I ever feel like something shady was going on. With the way they handled my case in the beginning to the very end I was not disappointed. I am recommending everyone I know that needs an accident lawyer to Harrell & Harrell. Great job guys and if I ever need your services again I know who to count on!

Lynne Laganella

I could not of asked for a better team to have my back! Lauralee was amazing and put me at ease instantly. She kept me updated and informed on everything. I will be forever grateful to her for her help, patience and understanding!

Richard Puttick

I was extremely satisfied with the assistance and counsel I received from Harrell & Harrell especially Roseanna. They were very timely with their communication and follow up and treated me with care and concern.

Amanda Cahall Lewis

I made a call and spoke to Finn who said someone would call me back and 2 weeks later I had to call back for him to state they could not handle a nursing home neglect matter. He said he left a message which was false no one called. He provided no explanation nor apology. Not impressed with the handling of potential client calls. Not at all like their advertising.

Gardell Branch

My experience with Harrell & Harrell was absolutely amazing. Lauralee stayed in constant contact with me so I always knew the updated status of my case. I was absolutely worry free knowing my case was in great hands. If I ever need legal representation again, I will most definitely be returning. Thank you for all your hard work.

Heddy Gray

Had such a great experience with harrell and harrell law firm, the staff was so friendly and welcoming. My case manager nancy was awesome she always kept me informed of issues and progress she was happy to answer any questions in a timely manner, so thankful for the outcome. 😃 thank God for harrell and harrell being there for me can I give them more then five stars?

redboy2fla

Would recommend them over farah and farah any day they are up front and straight to the point. They don't lie to client. They promptly communicate with client. They are a trusted law firm with integrity which farah and farah is lacking.

Padreona Summers

Literally the best !!! They have kept me updated on my case and made sure I was taking care of the whole way . This my first time going through an attorney . They were absolutely amazing . I can’t thank them enough for all they help . Definitely 5 stars for sure

Tanice Cherry

I had life changing injury and . This office did a frat job. I was able to handle a year long case via email and phone . Mrs Nicole and Mrs Kim Macy showed me patience kindness and kept me up to par on everything that was going . Any questions or concerns I had along the way , the answered with care. These two women deserve their flowers for how well they helped me with this traumatic experience. There was never a bad conversation or energy that came from them . Their kindness really helped me get through this time . I recommend this office to anyone that is not familiar with handing injuries and worry about not being treated fault . With this office I promise you that is not the case. Once again Mrs Nicole cotu and Mrs Kim Macy I truly appreciate you helping through that time spent on my case

Mary Ferrell

Me. Black and his team worked so hard to work on my behave after my car accident. They guided me to the best health care teams that were able to diagnose and treat my injuries. Mr. Black and his team meet with me and I felt heard and trusted them with my case. They were excellent at communication and keeping me updated with any changes. I will be going back to them with any future legal needs.

Renee Brown

Excellent service! You never want to “need” a lawyer but when you do Harrell & Harrell should be your choice. Walked me through my case, never once did my questions go unanswered.

Jamile Holmes

Nancy Gregg was great!!!! Great communication very patient and efficient! Would recommend

Nicole Gorman

They definitely helped put my mind at ease and help with an already crazy situation. Rosanna was an absolute angel! Absolutely amazing! Went above and beyond. The communication was never an issue, was always able to get a hold of who I needed.

Q S

The team worked really hard and got me enough to get back on my feet after my accident. They communicated great and were always open and friendly and willing to talk and answer questions.

Jenna Hogan

I used Harrell and Harrell as my legal representation for two years. During this time, the attorneys I worked with were communicative, organized, thorough, and honest. Throughout the entire process I knew exactly where my case stood and what the next three steps would be. I highly recommend Harrell and Harrell, specifically Billie Taylor and her team!

Linn

Lawyer Frank Gaulden and his team Morgan and Holly were extremely helpful and wonderful in my case , Mr Gaulden explained everything from start to finish in great detail. He was always available to ask questions any time I had a question about the case and also was very friendly and personable and very professional and highly educated at his craft. He was sympathetic to what I was experiencing and worked my case to perfection!. I’m honestly blown away and extremely impressed by the results of my case. I truly appreciate a lawyer like him very knowledgeable and serious and just excellent. Mr Gaulden and his team definitely need a raise immediately.I truly am thankful and extremely grateful for all Mr Gaulden and his team had done for me this entire time. Mr Gaulden is definitely a lawyer you can trust. Thanks again for your tremendous service ❤️

Jennifer Everett

The whole process was frustrating. Every time I either spoke to Nicole (attorney) or corresponded with her regarding my daughter, she was extremely condescending. I felt like I was being talked to like I was the insurance company..like I was stupid. We have never been through something like this and I feel she could have a better bedside manor. She is supposed to guide people throughout this process with out making it worse for the victims

Peggy Forbes

With Covid (and subsequent backlog in the world as we knew it) this settlement took longer than anyone could have imagined just before the pandemic hit. Brenda kept in constant contact and kept me from giving up. Now that our case is finally settled I am delighted with the way Adam negotiated the settlement.

Rick Bebout

Very informative, reassuring and responsive. Always ready to reassure me and give me insight into the process. Gave me results that far exceeded my expectations.

Johnny Perry-R

When it comes to this particular firm they are rip off they don't care about your case they don't want to share information they don't want to give you information or copies of your case the lady who handled my case was retiring she rushed my case and never sent me any type of paperwork in the mail and there's nothing I could do about it because. By the time I got compensated for my injuries I owed out more than what went into my account and a & Harrell & Harrell still got more money than me left me almost broke 20,000 I only got like 4 thousand while Harrell & Harrell got 6,666. And then told me take it or leave it or shop it around.... I would never trust another firm that is commercial famous...

Shaughn Ringland

The Harrell and Harrell team made this whole experience as easy as it could have been. Which allowed me to focus on my health and keep working. I never felt like I didn't know or understand what was going on with my case as everything was well explained and someone was always available to ask questions. This was my first experience with a car accident and I'm very happy I had the Harrell and Harrell team on my side.

Jennifer Williams

The attorneys and staff at Harrell and Harrell are phenomenal. BJ and her staff were always a phone call away with answers to any questions or concerns that I had. I never thought I would need an injury attorney but I did and I know I chose the best with Harrell and Harrell, they worked diligently to help me get the settlement that I needed and deserved.

Kevin Jackson

Harrell & Harrell carry themselves with the upmost professionalism. Their response time to any questions I had to ask was expeditious, and they were sure to give all updates in a timely fashion. They fought to make sure I was compensated on my claim. Excellent service.

L. Curtis

Scout Goode is the most amazingly Legal Assistant to Nicholas Lake! She responds to every call, email and even text promptly. She always went above and beyond to ensure that I was kept informed on any and all updates regarding my case even on her days off! She never made me feel like I was a bother and always had a smile on her face. Scout is absolutely the BEST!!🌟🌟🌟🌟🌟

George Calloway

I have to constantly call to get updates on my case, as this is my first experience dealing with a lawyer I'm not happy with the way things are going. I get told I would recieve a call on a certain day for an update only for 3 to 4 weeks later still no phone call. It seems as if it's the norm to do this because I get told the same thing when ever I get in touch with my lawyer. I was also told by another employee that my paperwork had not been updated for about 5 months. I now have 3 medical bills on my credit report for collections and my credit score has went down. After experiencing what I have so far I cannot recommend anyone for services here until I see some changes.

FRANK ALEXANDER BUSTAMANTE CORREA

I highly recommend Harrell & Harrell , Rosanna Wilcox was my attorney and I have to say that her work was amazing , she was always attentive to all my questions and she kept me update about the process constantly. Thank you Rosanna !!!

Terra Fraser

I worked with Amy Carrasquillo and Kimberly Lawson and both women were amazing. They kept me informed and kept in contact throughout the whole process. They did a wonderful job and put in a lot of work to get my case resolved. They also did a lot of extra work to make things work with my unique situation of having to move across the country during my case. I appreciate all their fine work and wish them the best and highly recommend you work with these two. They are very friendly, professional, and straight shooters they do not give false hope, they tell you as it is, and what exactly to expect.

Mona Strimback

The paralegal Nicole that works for mine and my fiancee case does not call with updates. When I do happen to call it seems like I am a problem when calling to ask questions. I really dont think its professional to act like that especially when its someone's first time hiring a lawyer. Communication there is none. You always have to call them .

Daphne Fajardo

Adam, Brenda and Patty are great! They always kept me up date on my case and were very helpful and responsive to any questions or issues I had. Thank you for making this process much easier.

Thev Brown

Enjoyed working with Adam, Brenda and Patty. Always available and constantly sent me updates. Good team and enjoyed working with them.

Denise Brown

A very professional and responsive team. Adam R, Brenda B and Patty H kept us up to date and informed on our case.

Robin Brooks

They have stayed in touch and explained things every step of the way. What really impressed me was that it was about my HEALTH, not money. Nicole made sure I was taken care of. She always called me back no matter how trivial the question. I felt very much important. I am new at this process and she has managed to explain things to the point that I really know how things are proceeding. They have taken care of everything so that I might live my life as normal as possible without worrying about things. I would immediately recommend them to my friends and family. Thank You for everything. Especially Nicole...she is wonderful. I hope that anyone that has to go thru what I have because of a texting/distracted driver or any other reason gets a friendly, compassionate and very capable attorney like I have.

Anthony Macri, Jr.

The entire team at Harrell & Harrell including attorney Adam Regar and his team, Patty & Brenda were amazing to work with! From the start they walked me through the process and explained everything along the way, and helped to answer any questions I had right away. They took care of everything and worked tirelessly to fight on my behalf. Thank you!

Sheal'tiel Paulk

Carmen was awesome. She understood my concerns and needs. She kept up all communication and followed up with me throughout the entire case. I just wish she was able to handle other lawsuits besides car accidents. If I could giver her more than 5 stars I would. Thanks again Carmen you made this entire process smooth for me.

Ja'Na Kaymore

From the beginning of my case, Carmen, was exceptionally well. She answered every call, email, etc. promptly. She’s just phenomenal, and she reassured me everything would be fine. Makes you feel at ease, when you know someone is really on your side, and she’s just that. Thank you 😊

Fernando Valladares

Quick positive respond

Regina Hollings

My experience with Carmen Byrd was so appreciated. When Carmen was assigned to my case a saw immediate change. My previous representative was M.I.A. Carmen kept me up to date with my case. She addressed my questions and concerns. If I left a message it was returned that day. I never had to wonder or guess. If it wasn’t for her I don’t think this experience would have been a good one and my comments would differ. Thank you Ms. Carmen Byrd for turning a difficult time in my life into a comfortable one. Harrell and Harrell need more like you on there team!!!!!

edward kingsferry

I had a very good experience with Harrell & Harrell. They kept me posted on every step of the process. Patty and Barbara were great in answering any questions right away. I would used this firm again. Thanks again Darrell

Beagle

They don't call back

Cloma H Rhodes

Everyone that I have had to communicate with have always been respectful and helpful.

Who Are you?

They took the time to meet us at a location that was close to our house so we didn't have to drive through horrible traffic. The attorney was patient with us considering the amount of paperwork we had. I never once had to call to check the status of case because they would call me. They never met my daughter face to face but they took her injury to heart knowing how uncertain her future would be after suffering a traumatic brain injury. She wanted to join the military after highschool but due to the injury she can't. The attorney worked hard and won! My daughter is able to afford college because of Harrell and Harrell. She is wanting to study forensic science and criminal justice. Thank you Harrell and Harrell.

Chris Zocchi

Amazing Law Firm. Harrell & Harrell do exactly what they advertise. My Attorney Nicole was so good, so professional in working my case, keeping me informed and having superior email etiquette throughout my case and earning me a very nice outcome. Harrell & Harrell do work as a team of Attorneys and always advise you on EVERYTHING. GREAT JOB NICOLE C. AND TEAM HARRELL & HARRELL. Christopher Z.

Legal Advertising

Lawsuits are very stressful situations, at best. My attorney, Adam Regar, and his outstanding staff, Brenda Berrios and Patty Cupit, made this process SO much less stressful for me by explaining things thoroughly and always being available to me throughout the entire process. They have helped me be a part of the decision-making throughout the time they've worked with me on my case. They are definitely on your side at Harrell & Harrell and I highly recommend them if you are ever in an unfortunate situation that requires legal counsel. Many thanks to all!

Chuck Milliken

Really good people to deal with. They were fast and efficient, and had my hit and run case settled in less than 6 months. A special cudos to Lauralee who kept me informed of even the smallest of details about my case. She was great! I will definitely be using them again if the need arises.

Daniel Lewis

I would like to share my excellent experience that I had with Harrell and Harrell. I didn't know what to expect when I set up my initial consultation. I immediately was put at ease and was assured that they would do their best to help me. My case was assigned to Nick Lake and his assistant Diane Eucare. Throughout the whole process they kept me informed and never overpromised anything. Their professionalism and timeliness in the process kept me reassured that they had my interests at heart. As we prepare to close this out, I would like to thank Nick and Diane for everything they did for me. Respectfully

Paige VanTrease

Rosanna is absolutely amazing! I was rear ended on Jan 28th and just completed my case. She was informative, communicated and explained things very well. I highly recommend Harrell & Harrell.

cmitchell genge

I came to H&H after my accident because they are a family company and I got the impression, after talking to two other major firms, that their caring attitudes were real. I could not get through to a lawyer at either of the two firms and after talking with Nancy Greg (paralegal) and a brief hold, I was speaking to an attorney. He agreed to take my case and turned me back to Nancy. From that point on she handled everything. She was always available when I called and called me frequently and updated me as to the status of the case. Long story short, the case has been settled for the policy maximum and I will soon have a check. May the good Lord have mercy on whomever has face this law firm .They are outstanding.

Kori D

Harrell and Harrell did an amazing job handling my case. Kelly Zurlo always kept in touch and was readily available to answer all of my questions.

David V

This was my first time having to look for a lawyer and experience. The second I walked into the office I was treated as a person and not someone to make money off of. Everyone I spoke to treated me with respect and kindness. I was lucky to have Nicole Coutu represent me in my case. Nicole was very smart, kind and most importantly always made sure I knew what was going on and that I understood everything throughout every step of the case, which she did win. If you’re looking for a great firm and people looking to help you I would highly recommend Harrell and Harrell and request Nicole Coutu.

Michelle Estep

Thank you so much for making this process so easy. I truly appreciate your assistance in getting me a settlement. Laura Lee Rodriguez was always so helpful and kept me well informed.

Leanna Jones

I feel that I always have to reach out to them on updates about the case .(yr later ) No response hardly , bills still piling up with negative consequences . Really losing faith , but they still want the 33%.

Plain Jane

They are AWESOME! Rosanna took great care of me and my case. I didnt have to worry about anything. She kept me up to date and she even got me MORE back than what the insurance offered me. I would definitely recommend Harrell & Harrell.

Kate Mehl

Super responsive, kept me in the loop every step of the way. Became a widow last year, unrelated to my claim, but even thoughtful about that! Julie was an excellent attorney. I worked closely with Rosanna and Holly both of whom were on top of their game. Cannot recommend them highly enough - if there were 10 stars they’d get a “10!!!”

Wynetta Davis

Thank you Nicole Coutu for you great work and always keeping me include in the process. Will recommend your services to all and anyone who is looking for a great firm...

Leanne Williamson

The very first time we met Gregory J. Schlax, Esquire and Lauralee Rodriguez, Paralegal we immediately knew we had made the correct decision by choosing Harrell & Harrell, P.A. to represent our son following a car accident. We have been continually impressed by their professionalism, timeliness and attention to detail. Lauralee patiently answered all our questions and walked us through the entire process. Lauralee was always available by phone, in person or email and always kept us updated on the latest developments. Gregory J. Schlax always protected our interests and made what initially appeared to be an overwhelming process into a smooth methodical one. We can not thank Harrell & Harrell, P.A. enough for helping us through the challenging time. Leanne and Wayne Williamson

Percy Flores (Report7777)

they wont even talk the take the time to talk to you and analize your case if there is a chance of not winning the case .

Robert Newton

My experience was nothing less than positive Miss Alleman was absolutely excellent she always kept me up-to-date as to what was going on with my case by way of email or a phone call which I greatly appreciate I am very happy with the outcome .and I would not hesitate to choose their Farm to represent me if ever I need the services of an attorney in the future .

Shelley Matzen

I couldn't be happier with the entire process. The professionalism that was demonstrated during all of this is a rare find. From the 1st appointment everyone was helpful and informative. Rosanna Wilcox was knowledgeable, kept me up to date thru the entire event and was always quick to respond to emails or phone calls. I am very happy with the outcome of my situation and how H & H fought for me from start to finish. I would not hesitate recommending H & H to anyone that needs someone to fight for them. Thank you

Jeni Hall

Nancy Gregg is Awesome! She has been very attentive! She is always willing to answer any questions I have had. And explain things over and over if need be. I am very glad that I made the choice to have Harrell & Harrell handle my case. And Blessed I was assigned to Nancy Gregg. Thank you so very much for everything. Jennifer Hall

Alex Eberle

I could not have been more pleased with my experience with Harrel and Harrell. Most of my interactions were with Rosanna Wilcox. She is an absolute asset to the firm and i was impressed by her professionalism. Rosanna was wonderful keeping me updated and breaking everything down so it was easy for me to understand. I would love to work with her again for my future legal needs!

Candice Williams

I cannot say enough good things about my experience with Harrell & Harrell! I always received excellent service! My phone calls were always returned within minutes as were my emails. I felt as if my questions were always answered and I was always updated. I worked with Nancy Gregg and she was nothing short of amazing. I will always be grateful to her and her efficient and effective ways! 5 Stars across the board!

Smiley

I loved Rosanna Wilcox she made sure every step of the way through the whole process she kept in very good contact with me letting me know exactly what's going on. I also loved that she was there any time I needed her she was quick responding to anyone form of contact all in all Harrell & Harrell was very good to me. I would recommend this company to everyone I would even return myself. Thank you Rosanna.

Sally Doherty

David Black and Amy Seamon were the best in helping with my 86 year old mother's claim for a horrible car accident. They were both so caring about my poor mom who's way of life was changed drastically due to the accident. They were both very compassionate about getting my mom some justice due to another person's carelessness. We knew nothing about the legal process and both David and Amy took so much time in meeting with us and carefully taking us through legal system. I would personally like to thank David and Amy for their commitment and expertise in our claim against another person's negligence. They saw the impact this accident took out on my mom and I could tell the passion they had in getting my Mom the best settlement possible. Thanks again David and Amy for your tireless fight!!!

Joyce Foston

I have had the opportunity to experience total professionalism, live person communication with a smile, concern about how, when and why. Everything in a timely manner. I will always recommend Harrell and Harrell to family and friends. I would like to give special acknowledgement to Lauralee job well done. #bestlegalbody, #keepingyoufirst, #Servicespeaksforitsself.

Gabrielle Slaughter

Laura lee was super patient and determined! She always kept me motivated and optimistic about the outcome of my settlement, she made sure every one of my concerns were answered. I RARELY had questions because she was always way ahead of them. She made sure to get to our goal and didn't disappoint me at all, I would recommend her to anybody! Definitely a go to (hopefully nomore future accidents lol!)

asia ealy

The attorneys and staff at Harelle and Harrell are so kind and helpful. They keep in contact, they make sure you are aware of your case and help you along the process and make sure you understand each step along the way.

Raquel Cruz

Wonderful Staff! Thank you, so much for your service, quick response to all my inquiries and professionalism!

Barbara Allen

I will let everyone know my experience with this law firm was anything but positive. I had a uncle that was abused in a nursing home. I went to this law firm and was treated with no care or concern about my case. I was assigned a attorney in Orlando how would not return calls and when he did he was very sort with me. I only saw him one time and that was the day on my deposition. They settled for only insurance lo ey which didn't even cover my uncles hospital bills. I would never recommend this group.

Hannah Hinson

Growing up in Jacksonville I'd heard about Harrell & Harrell, but this was the first time I needed legal assistance. Holt Harrell was the most accommodating and professional experience I could've had. He walked me through everything every step of the way, and made himself available to me for any questions or concerns. He showed me that I wasn't alone in the situation and that we would continue to work for a justified resolution. I would recommend his service to anyone seeking a Personal Injury Attorney as I'm very satisfied with his work.

Ashley Hamilton

First, starting my journey with Harrell and Harrell, I felt so many mixed emotions. "Is it worth it?" "Do I want to deal with the legal system?" And the list goes on. I am here to tell you that my experience with Jamie Holland, Holt Harrell and their team of professionals could not have been more supportive, helpful, and encouraging. For me, going through a traumatic accident, surgery, and a long recovery process is bad enough. And when you add the stress of a lawsuit and in my case a trial, it’s one of the most difficult things I have had to face. But I will say that I never felt alone. Jamie Holland and Holt Harrell were by my side throughout every obstacle and every triumph I endured. They always kept me involved in the entire process and up to date on what was going on. I never felt like I was left in the dark and any questions that I had were answered promptly. I also really felt their passion for their job as lawyers and that just made my trust and respect for them grow continually on a daily basis. My experience with Harrell and Harrell could not have been a more positive one and although I hope to not have to use their services again anytime soon, I highly recommend them.

Ginger Love Wedderburn

Dear Harrell & Harrell, PA. It has been a pleasure working with your firm during such a stressful experience. Ms. Lauralee Rodriguez kept me informed throughout the process and helped me to feel comfortable during this difficult time. I felt she did an excellent job in representing and handling my case. If ever needed, I will feel confident in asking for your assistance again and would absolutely recommend Harrell & Harrell to friends and family. Thank you for your assistance. Kind regards, Virginia Love Wedderburn

Ashley Antones

Experience with Harrell & Harrell has been nothing but a pleasure. I got my phone calls and e-mails returned as soon as possible, dealt with the most sincere and respectful people. I've heard rumors about other law firms, and when I was told to give Harrell & Harrell a chance I of course did so, and am sure glad I did. I'm very greatful and blessed to choose them!

Ryan Emmons

I just received my final settlement check today and I wanted to take a second to thank you, Amy and your firm for all the time, energy and hard work. I appreciate you making yourself available to take my questions and putting in the extra effort in explaining everything as we went. Amy is one sharp young lady; she was always very pleasant to talk with and I really felt like I was always kept in the loop, and that alone made this whole thing significantly less stressful. I was very surprised when Amy called to tell me I had a little more money coming; I know she went out of her way to work with my medical vendors and that just went a really long way with me. I feel the settlement that I received was fair and definitely provides the security one needs to have when in a situation like this. I will definitely recommend you to others and I have already shared my positive experience with your firm with both friends and family. I wish you, Amy and the rest of your firm the best both professionally and personally.

Carolyn Lehmann

I was very impressed with the service I received with Harrell & Harrell. They were very professional and kept in touch regularly. I never really had to call them as they were great about updating me on my case. I was also impressed that my case was finalized so quickly! I would highly recommend them and if I ever need future legal help I'll be calling them again. Thanks for a job well done! God bless you!