All reviews
500 verified reviews, 4.6★ average, sorted by most recent.
Amanda Charlene
I really had a lot of faith in Harrell & Harrell but then not only failed to do there job with my personal injury case but they also mailed me a letter to let me know they not going forward with my case after 3 months of trusting them. Never helped me see not one doctor. Even emailed the paralegal Janet Short who was working on my case and wouldn't receive an email back nor a phone call. Have an email saying she would let me know of the doctors in my area that they work with but never did. I suffer everyday and they just drop my case with no hesitation. If I could give 0 stars I would!
Response from owner
April 4, 2018
James Dooley
I would recommend Julie Harrell and the staff to anyone that has had the misfortune of an accident. I was so relieved after meeting with them knowing they had my best interest and recovery as their number one priority. My paralegal (Holly) kept in constant contact me to make sure I was taken care of. Julie Harrell made sure i got what I deserved. Thank you all at Harrell and Harrell.
Response from owner
April 4, 2018
Alex Eberle
I could not have been more pleased with my experience with Harrel and Harrell. Most of my interactions were with Rosanna Wilcox. She is an absolute asset to the firm and i was impressed by her professionalism. Rosanna was wonderful keeping me updated and breaking everything down so it was easy for me to understand. I would love to work with her again for my future legal needs!
Response from owner
March 7, 2018
Dennis Dubberly
Bad experience they promise a lot, but I constantly had to tell them about the mistakes they made. They didn't go over the cost from the insurance after I sent them all the paperwork. Simple mistakes harrell company should have caught but didn't look over the paperwork. I would not recommend them for any legal work! After you sign on the dotted line it's hard to get them to do there job. I ended up paying a lot more than I should have because of there neglect and not keeping up with the paperwork they had me send them. Get another attorney don't use Harrell and Harrell.
Response from owner
February 21, 2018
Laurel Collins
From day one I have felt like a person, not just another "case." Nicole Cantu has kept me current every step of the way. She is thorough, and professional, and friendly. That is a tough combination, however she does it well. I would highly recommend her to anyone.
Response from owner
February 20, 2018
Adienne Schoverling
Helpful, patient and caring
Response from owner
February 13, 2018
Maximus Imany
Awesome people Alison helpful lady
Response from owner
February 13, 2018
Candice Williams
I cannot say enough good things about my experience with Harrell & Harrell! I always received excellent service! My phone calls were always returned within minutes as were my emails. I felt as if my questions were always answered and I was always updated. I worked with Nancy Gregg and she was nothing short of amazing. I will always be grateful to her and her efficient and effective ways! 5 Stars across the board!
Response from owner
January 30, 2018
Smiley
I loved Rosanna Wilcox she made sure every step of the way through the whole process she kept in very good contact with me letting me know exactly what's going on. I also loved that she was there any time I needed her she was quick responding to anyone form of contact all in all Harrell & Harrell was very good to me. I would recommend this company to everyone I would even return myself. Thank you Rosanna.
Response from owner
January 22, 2018
Bonnie Alexander
Great experience! Great people! Way to go Renee and Pam! l will never forget you all. Thanks for everything. l am forever grateful!
Response from owner
December 6, 2017
Dr. Jennifer Jackson
Great experience during a really difficult time. Holt, Sarah, and Julie were informative and professional. They really seemed to work in my best interest. Depending on your situation, be prepared for the lengthy process and the possibility that the percentage for the attorney fees may increase given the gravity of the case. Overall, good experience thanks for the team of professional on my case.
Sally Doherty
David Black and Amy Seamon were the best in helping with my 86 year old mother's claim for a horrible car accident. They were both so caring about my poor mom who's way of life was changed drastically due to the accident. They were both very compassionate about getting my mom some justice due to another person's carelessness. We knew nothing about the legal process and both David and Amy took so much time in meeting with us and carefully taking us through legal system. I would personally like to thank David and Amy for their commitment and expertise in our claim against another person's negligence. They saw the impact this accident took out on my mom and I could tell the passion they had in getting my Mom the best settlement possible. Thanks again David and Amy for your tireless fight!!!
Response from owner
October 30, 2017
Amber Treat Hoosier
The best people
Margaret Ieronimo
They will help if they can
Audrey Ransome
I am so grateful for all of the help I received from Harrell and Harrell. I want to personally thank Ms. Nancy Alderman for helping me through this process. She was very compassionate, knowledgeable, professional, and patient. She was able too get a settlement that help me get all of my medical bills paid, for a car accident I was in. I am truly grateful and blessed that I selected Harrell and Harrell to represent me. Thank you so much for everything, may each day be a Blessed day for each of you.
Response from owner
August 28, 2017
Winifred Agyemang
Best lawyers in Jacksonville
Response from owner
April 10, 2018
Joyce Foston
I have had the opportunity to experience total professionalism, live person communication with a smile, concern about how, when and why. Everything in a timely manner. I will always recommend Harrell and Harrell to family and friends. I would like to give special acknowledgement to Lauralee job well done. #bestlegalbody, #keepingyoufirst, #Servicespeaksforitsself.
Response from owner
August 18, 2017
Gabrielle Slaughter
Laura lee was super patient and determined! She always kept me motivated and optimistic about the outcome of my settlement, she made sure every one of my concerns were answered. I RARELY had questions because she was always way ahead of them. She made sure to get to our goal and didn't disappoint me at all, I would recommend her to anybody! Definitely a go to (hopefully nomore future accidents lol!)
Response from owner
August 14, 2017
asia ealy
The attorneys and staff at Harelle and Harrell are so kind and helpful. They keep in contact, they make sure you are aware of your case and help you along the process and make sure you understand each step along the way.
Jennifer W
Harrell and Harrell settling for way less than you deserve. I've been dealing with them for 2 years October makes 3 years over a car accident and the settlement never changes. I've been so tired of dealing with these people 21 days ago I signed the paper to get my check she said it was going to be 10 days before I got it but I still haven't. She is also getting more than I am, the person who went through the trauma, for making very few phone calls over my case. Don't waste your time with this place it's not even worth it I had to pay more for my replacement car than what I'm getting
William Stefanski
In February I was hit by a car on south side blvd while riding my bicycle. Gregory and Lauralee not only reduced my medical expenses drastically but they got me a settlement which more than pleased me at a time when I needed it tremdously. Might I add that the woman that hit me was barely covered. I will remember these hard working folks until my end. Thank you, thank you, thank you!!!
Response from owner
July 20, 2017
Linda G.
I find it difficult to put to words my deepest gratitude for the services I received. I could feel your personal interest my case. I was more than just a client. My best interest was always placed above everything else. The council and encouragement was/is invaluable. Laurale, I work in healthcare and I know how important it is for the one in need to feel cared for. Although I was unable to see your eyes not your face, your voice said it all for me. You care about me. With my heart, I pour put my deepest gratitude. To you all. I am most grateful.
Response from owner
July 18, 2017
N D
I was very pleased with how everything was handled. Very professional, dedicated, and efficient team. A very special thank you to Rosanna Wilcox for her efficiency, promptness, warmth, and looking out for my best interest. It was much appreciated!
Response from owner
July 14, 2017
Donald Winn
Fenn took all the particulars and transferred us over to Nancy Aleman. She worked very diligently and got us the best settlement possible. I appreciate her hard work on my behalf. If I ever need legal advice or help I will definitely be coming back.
Response from owner
July 5, 2017
Raquel Cruz
Wonderful Staff! Thank you, so much for your service, quick response to all my inquiries and professionalism!
Response from owner
April 10, 2018
Barbara Allen
I will let everyone know my experience with this law firm was anything but positive. I had a uncle that was abused in a nursing home. I went to this law firm and was treated with no care or concern about my case. I was assigned a attorney in Orlando how would not return calls and when he did he was very sort with me. I only saw him one time and that was the day on my deposition. They settled for only insurance lo ey which didn't even cover my uncles hospital bills. I would never recommend this group.
Response from owner
June 13, 2017
ThatsJust Anna
Nicole Coutu was an exceptional attorney who "fought" hard for my case; she has my highest recommendation for all injury related litigation.
Response from owner
June 5, 2017
Cathy Chandler
They are an excellent law firm. They are very good with their clients.
Response from owner
June 28, 2017
Hannah Hinson
Growing up in Jacksonville I'd heard about Harrell & Harrell, but this was the first time I needed legal assistance. Holt Harrell was the most accommodating and professional experience I could've had. He walked me through everything every step of the way, and made himself available to me for any questions or concerns. He showed me that I wasn't alone in the situation and that we would continue to work for a justified resolution. I would recommend his service to anyone seeking a Personal Injury Attorney as I'm very satisfied with his work.
vicki poston
The attorney, Malia Phillips-Lee and her paralegal, Jessica Rogers were very caring and listened to my husbands needs and wants. They were very professional but with compassion and heart. They made you feel that they were fighting for you.
Response from owner
April 24, 2017
Kathryn Kirby
The most amazing law firm ever! Nicole Coutu has got to be the best lawyer in the world. She has been with me every step of the way since I was very badly injured when another driver ran a red light back in November 2016. What started off as a horrifying nightmare, Nicole turned into a fairytale dream come true, a definite happy ending to all of the suffering that occurred. She's been with me through countless doctors appointments, surgery, occupational therapy, physical therapy, and through my entire recovery. Thank you so much Nicole for standing with me this entire way and continuing to make sure I was well taken care of. I am so pleased with everything and so thankful that Nicole at Harrell and Harrell gave me hope to push through as I recovered from a broken wrist and ankle. I may have a screw in my wrist for the rest of my life to repair the break that the other driver caused, but I can definitely say...if you don't want other lawyers to "screw around" with your time, CHOOSE HARRELL AND HARRELL!
Response from owner
April 20, 2017
Rj
I wouldn't recommend them. While I was going through my case I suffered. They will line their pockets. I could never borrow money on my case to pay bills. I had to sit there while my life was falling apart. When tried to get an update on what the plan was my lawyer was out a whole week. When asked about things I got excuses.
Response from owner
February 17, 2017
Dee Miller
I'd like to take a moment to tell you how wonderful, and kind everyone in your office has been. We never felt alone in our lawsuit and always felt we were receiving professional. experienced representation. Every single person associated with our case was Top Notch!!! Kudos!!
Response from owner
February 17, 2017
Anastasia Lester
I just saw bill harrell on TV and thought to rate my experience ...I was in a terrible reck. As i was seeking help, he took me to his office in his personal car and made sure I had a ride home. At his office Nacy took very well care of me and got me my settlement exactly when she said she would ...I dealt with the same few people and everyone was professional, convient and no one never made me feel like I was calling too much or asking too many questions.... I have no regrets in doing business with them and if I reck again I know their number by hard!!!
Kelly C
Holt Harrell, June Entsminger, and Becca Kisling are an amazing team! From beginning to end, I felt that my case was handled with priority and efficiency. All of my questions were answered patiently and thoroughly and all of my concerns were put to rest rather quickly with Holt, June, and Becca's keen knowledge and incredible expertise. Harrell & Harrell has one very happy client and they will always have my referral of recommendation!
Jennifer Rivers
I had an auto accident but did not believe there was going to be a positive outcome, as the opposing insurance companies fought the process. However, Lauralee Rodriguez assured me that she would be persistent in the case, if I would be patient. Well, I was patient (as well as doubtful, lol), but SHE DID IT and SHE DID IT WELL!!! I am very satisfied with the service and the outcome of the case. GREAT FIRM!!! Thank you Harrell & Harrell for employing competent staff.
JK Reno
Excellent work by a group of professionals. They really care!
Ashley Hamilton
First, starting my journey with Harrell and Harrell, I felt so many mixed emotions. "Is it worth it?" "Do I want to deal with the legal system?" And the list goes on. I am here to tell you that my experience with Jamie Holland, Holt Harrell and their team of professionals could not have been more supportive, helpful, and encouraging. For me, going through a traumatic accident, surgery, and a long recovery process is bad enough. And when you add the stress of a lawsuit and in my case a trial, it’s one of the most difficult things I have had to face. But I will say that I never felt alone. Jamie Holland and Holt Harrell were by my side throughout every obstacle and every triumph I endured. They always kept me involved in the entire process and up to date on what was going on. I never felt like I was left in the dark and any questions that I had were answered promptly. I also really felt their passion for their job as lawyers and that just made my trust and respect for them grow continually on a daily basis. My experience with Harrell and Harrell could not have been a more positive one and although I hope to not have to use their services again anytime soon, I highly recommend them.
Rachelle Windischman
My first experience with Harrell & Harrell was very compassionate, I was so sick and did not have a clue about the Social Security Disability process, only that I had paid in for 30 years and was totally unable to work....I had a person interview with Mr. Papas, he and Christina took over and as I got medical treatment he handled the details with SS. I provided all requested information in a timely manner and the only call I received from SS was that my attorney was on the case and making certain the proper timelines were adhered to. My case was approved and expedited on first application. Having the benefits has tremendously improved my quality of life. The second experience I had with Harrell & Harrell was due to a personal injury. I was hurt and frustrated, going around with a concussion. Mr. Schlax and his legal secretary Lauralee were always available to me during my frustrations, pain and insecurities along with many legal dynamic questions. They arranged for my medical care the same day and followed through with treatment to maximum medical improvement. We obtained a settlement that was appropriate for the condition and circumstances of the injury. Nothing can make up for being sick, hurt or injured, it changes your life. It does help to get support during and as a result of the incident(s). I would recommend Harrell & Harrell to anyone for consultation and see what they may do to help if they can. I would use them again if anything else happened in my life that fit into their specialty areas.
Melissa Cashen
If they don't feel like they're going to get enough money from your case they will pawn you off on a smaller firm in favor of malpractice suits because they're worth more money. Go with one of the other big name firms.
Response from owner
March 17, 2015
Nai Sky
I just wanted to take the time to say thank you for your services. I was promised a hassle free experience in a time of need, and I was not let down. I would happily employ your services again and will highly recommend you to anyone who needs legal council.
Kenny Jackson
I would like to take a minute to talk about my experience with Harrell & Harrell. I was involved in a traffic accident that required surgery. I met with Harrell & Harrell and they put my mind at ease and help guide me through the process of finding a doctor and dealing with the insurance company. I was always treated with up most respect and total professionalism. I would like to thank Rosanna Wilcox, Greg Schlax & Holt Harrell for a job well done! I would highly recommend Harrell & Harrell to anyone and I will in the future. Thanks again, Kenny Jackson
Ta
The paralegal Beth Osburn was absolutely incredible. Her assistance, dedication, responsiveness, encouragement, and overall compassion helped me through an incredibly difficult time. I never believed I would need to consult an attorney and was somewhat negatively biased in my expectation of how that experience might be. However, based on my experience with Harrell and Harrell, I have recommended and will continue to recommend them to anyone put in the difficult situation of needing legal counsel/assistance.
Donna Thacker-Fiore
Being in an accident is never fun but Harrell & Harrell totally know their stuff and are truly a team that cares about you! It's not about the numbers its about making sure your questions are answered, phone calls are returned promptly and you are treated like part of the family! Never once during the two year legal process did I question my decision to work with Harrell & Harrell. Allison Champion, Greg Schlax, Amy Seamon, David Black, Donald Black and Beth Osburn ~ you guys are professional yet personal and me and my son both appreciate each of you and your extra effort regarding our cases!!
Ginger Love Wedderburn
Dear Harrell & Harrell, PA. It has been a pleasure working with your firm during such a stressful experience. Ms. Lauralee Rodriguez kept me informed throughout the process and helped me to feel comfortable during this difficult time. I felt she did an excellent job in representing and handling my case. If ever needed, I will feel confident in asking for your assistance again and would absolutely recommend Harrell & Harrell to friends and family. Thank you for your assistance. Kind regards, Virginia Love Wedderburn
Ashley Antones
Experience with Harrell & Harrell has been nothing but a pleasure. I got my phone calls and e-mails returned as soon as possible, dealt with the most sincere and respectful people. I've heard rumors about other law firms, and when I was told to give Harrell & Harrell a chance I of course did so, and am sure glad I did. I'm very greatful and blessed to choose them!
Ryan Emmons
I just received my final settlement check today and I wanted to take a second to thank you, Amy and your firm for all the time, energy and hard work. I appreciate you making yourself available to take my questions and putting in the extra effort in explaining everything as we went. Amy is one sharp young lady; she was always very pleasant to talk with and I really felt like I was always kept in the loop, and that alone made this whole thing significantly less stressful. I was very surprised when Amy called to tell me I had a little more money coming; I know she went out of her way to work with my medical vendors and that just went a really long way with me. I feel the settlement that I received was fair and definitely provides the security one needs to have when in a situation like this. I will definitely recommend you to others and I have already shared my positive experience with your firm with both friends and family. I wish you, Amy and the rest of your firm the best both professionally and personally.
Carolyn Lehmann
I was very impressed with the service I received with Harrell & Harrell. They were very professional and kept in touch regularly. I never really had to call them as they were great about updating me on my case. I was also impressed that my case was finalized so quickly! I would highly recommend them and if I ever need future legal help I'll be calling them again. Thanks for a job well done! God bless you!
Michys Braids
Nov.19,12, my husband and I were in a car accident on the interstate. Due to someone swerving in our lane, we were forced to swerve into another lane and lost control of the car, our car flipped several times until it was right side up again. Until this day I cannot express the trauma my husband and I faced. Needless to say we were intensely banged up. We called Harrell and Harrell. Jeff came out to take our information the day we got out of the hospital (which was a week later). Afterwards all of our conversations were with our Paralegal. My husband is the bread winner between us and he was out of work for almost 3 months and If it were not for the Paralegal team at this Law Firm, our financial situation would have been devastating. I'd like to thank Paralegals Ms. Delores Stuart and Ms. Lauralee Rodriguez for EVERYTHING!! If a law firm is only as good as their paralegals, then the law firm of Harrell and Harrell is "THE BOMB" and I do mean that in a good way. Everything was handled and settled exactly 3 months to the day of our accident. My husband and I cannot thank you enough. God is good.
J Brumfield
Harrell and Harrell is awesome! They really helped me to get through my situation with my sanity intact. I would recommend them to anyone who's had an accident and needs legal representation.