Case Management & Handling

Kelli Eng

From pre-litigation with Greg & Joan to litigation with Julissa & Shayna (with help from BJ and Dave along the way), my case was handled with so much care from start to finish. The communication was exceptional! There wasn’t a single moment where I didn’t know what was going on with my case. Shayna kept me updated every step of the way, and Julissa was always three steps ahead, making sure I understood everything and really knew all my options and ensuring a good outcome. I truly felt cared for like family throughout the entire process, which made a really stressful situation so much easier. Not to mention, their office is beautiful and well run. Carrie at the front desk was always so welcoming and made me feel at home whenever I came into the office. I am truly grateful for their hard work, dedication, and persistence in getting me through this. ☺️

Emmy Roberts

Thank you Harrell & Harrell for handling my case with professionalism and ease. This difficult process was made much easier by their professionals. Thankful to have chosen this firm!

Patrick Barnes

My case was handled professionally and promptly. Would use again if the need arises.

Sharon Owens

Great experience! Our case manager, Lauralee, was very thorough in keeping us informed throughout the duration of the case. She responded quickly to any phone calls or emails that were addressed to us. Harrell & Harrell made sure that we received the majority of our final settlement. My family and I highly recommend them.

Vivian

Vivian TorresColón&Santia Colón Torres Thanks Ms. Rosanna and the rest of the staff for All the support and help we received from your office on our case.

Joseph M

I chose Harrell & Harrell because of their military background trusting they would handle my case with the same core values I hold dear. From start to finish I worked with Kelly z., and I couldn't be more pleased with the experience. She navigated my case with perfect balance of expertise, professionalism, and genuine compassion. Kelly kept me informed every step of the way and took time to answer all my questions with patience. Kelly made a very stressful period much easier to manage. I highly recommend the firm, but I specifically suggest asking for Kelly.

Jessica “Jdub” White

BJ and Jessica answered all of my questions and were there with me every step of this process. They gave me great advice and didn’t sugar coat anything. That way I knew what to expect at all times.

Brenda Brunner

After a serious car accident left me injured and overwhelmed with medical bills and insurance issues, I turned to Harrell & Harrell. From my very first call, I felt heard and supported. My case manager encouraged me through doctor and therapy appointments, and my attorney guided me step by step through the confusing process of dealing with insurance and Medicare. They were professional, responsive, and compassionate throughout. Thanks to their dedication, I could focus on recovery knowing my case was in good hands. I highly recommend Harrell & Harrell to anyone who needs an attorney who truly cares.

Johnny Dame

Renee, Pam, Kim, Lisa and Scout did an amazing job on my case! Thank you all so much! I wouldn't trust anyone else with my case!

Kim Johnson

Great experience with Harrell & Harrell! They definitely set the bar with how personal injury law firms should be treating their clients. Allison was my case manager. She was a wonderful and responsive advocate who was always willing to make necessary calls and follow up with me. I use to work with attorneys and law firms and I can say with confidence, paralegals really are the heart of any good firm. They are the ones pulling all the strings, advocating for client's rights, streamlining processes, addressing payment and making client's feel heard and respected. So if it were up to me, they should all get big fat Christmas bonuses this year! Allison went above and beyond my expectations and now I can end the year with more peace than it started. Many thanks to everyone at H&H for your hard work and helping me during one of my most vulnerable times.

Robert Echevarria

Rose provided excellent service. I was very happy. She was very informative. She kept me abreast of everything that was going on and I wanna thank her for her due diligence. She’s a great person to work with.

Givenchy Cool

Case documents handled in an untimely manner

Angel Rosario

Very helpful with my case thank you!

Nicholas Bailey

Everyone that was involved in my case were extremely thoughtful, supportive, and extremely hard working. I would definitely have them handle another case should one arise. Thanks again!

SeseleyMonat J

Words Can’t express how much Harrell & Harrell has been to me during my case Rose went above and beyond, and kept me informed every single moment that I needed to talk to her about anything and made sure that I was well aware of every single thing that was going on I am forever grateful she definitely deserves a raise for all of her hard work if I ever need anything again, I will be coming right back to Harrell & Harrell because of Miss Rose

Jimmy Pincheon

Nancy was the best to work with. She spent plenty of time answering all questions and helping out with our case. Highly recommended!!

LaShawnda Monroe

Kelly Zurlo was AMAZING! Front start to finish Kelly was very attentive, knowledgeable, compassionate and was always available. Kelly stayed in constant contact with me and provided updates in a timely manner. Harrell & Harrell, is the best!

Mac McDonald

Harrell & Harrell is an amazing law firm. I was involved in two, not at fault, hit from behind accidents in April and May of 2024. Both times another driver failed to stop causing the car behind me to be pushed into mine. I called Harrell & Harrell because I had heard great things about them and it proved true. Kelly Zurlo was the Law Assistant who was my point of contact. Any time I called she either answered the phone or called me back within hours of my leaving a message. She made sure I was kept up to date with the status of both of my cases. I could not be happier with my experience at Harrell & Harrell!

Geo Spragg

I could not have done it without H&H. Kelly walked through the many obstacles that I faced. I am very grateful for her help & support.

Aury Rosario

The H&H office on Sunbeam Rd has taken care of me and my son from start to finish. Rosanna, my point of contact, has been amazing. Awesome communication, detailed always responsive. I would highly recommend this office.

Alfredo De La Rosa

This is my 2nd. time I've had to hire a law firm. Immediately, I call Harrell & Harrell. They are in touch with you informing you and of your claim regularly. In fact that assurance is all you need. I have to say that Rosanne Wilcox and working with her is a great feeling knowing she's attentive to your personal affairs. She is a very customer service oriented person that does not play with making it her priority to respect yours. Thanks Harrell & Harrell.

Alton Wilson

Very professional, sincere and trustworthy. Kelley gets 10 stars she was amazing, she was always available for my phone calls, very understanding and kind. I could not have asked for a better team. This was a very stressful time for me and Kelley and Mr. Black were absolutely amazing. I cannot thank them enough for handing my case with sincerity, professionalism and concern for what was best for me .Thank you guys for all your hard work and effort it is greatly appreciated.

Alan Curtis Jr

We just wanna say we really would not have got through this without Nick and Scout! They definetly made us feel like we were being taken care of the whole time and that they were trying to do what was best for us! Thank you is not enough!!! Alan and Brandy Curtis

Heddy Gray

Had such a great experience with harrell and harrell law firm, the staff was so friendly and welcoming. My case manager nancy was awesome she always kept me informed of issues and progress she was happy to answer any questions in a timely manner, so thankful for the outcome. 😃 thank God for harrell and harrell being there for me can I give them more then five stars?

Tamika Mona Brown

I have never been involved in a workman's comp case and it gave me comfort and security to know that Harrell & Harrell handled everything! I am forever grateful to Stephanie and Mark Papa!

Padreona Summers

Literally the best !!! They have kept me updated on my case and made sure I was taking care of the whole way . This my first time going through an attorney . They were absolutely amazing . I can’t thank them enough for all they help . Definitely 5 stars for sure

Nicole Gorman

They definitely helped put my mind at ease and help with an already crazy situation. Rosanna was an absolute angel! Absolutely amazing! Went above and beyond. The communication was never an issue, was always able to get a hold of who I needed.

Soicey 6801

I’ve had a great experience with them. Tiffany is absolutely amazing ! Max is awesome ! They handled my case very well. I’m truly satisfied with the service I received from them !! Thanks so much

Jenna Hogan

I used Harrell and Harrell as my legal representation for two years. During this time, the attorneys I worked with were communicative, organized, thorough, and honest. Throughout the entire process I knew exactly where my case stood and what the next three steps would be. I highly recommend Harrell and Harrell, specifically Billie Taylor and her team!

matt oistacher

Holt and his staff were excellent in handling my case!

M Von Eiff

Mr David Black and his colleagues were very professional and walked me thru every step of the way with my case. I never felt as tho I was alone in this situation. I appreciate them very much, would highly recommend, and would definitely use this team again if I was in another situation. From the very beginning Ms Julie Harrell assured me they would handle every thing and this group held true to their promise! Thank you!

Shaughn Ringland

The Harrell and Harrell team made this whole experience as easy as it could have been. Which allowed me to focus on my health and keep working. I never felt like I didn't know or understand what was going on with my case as everything was well explained and someone was always available to ask questions. This was my first experience with a car accident and I'm very happy I had the Harrell and Harrell team on my side.

Virginia Flores

Thanks to Harrell & Harrell, specially Adam Regar, Brenda, Patty and Rosana for all their help in my case .

Kenia Gandarilla

After having such bad experiences with other attorneys, I didn’t expect much of a difference this time around but Harrell & Harrell definitely proved themselves to be caring, timely, supportive, detailed and honest. Kelly Z went out of her way to make me feel that she was on my side despite how complicated I made things for her in the process. Thank you so much and I’ll be sure to refer my friends.

Sheal'tiel Paulk

Carmen was awesome. She understood my concerns and needs. She kept up all communication and followed up with me throughout the entire case. I just wish she was able to handle other lawsuits besides car accidents. If I could giver her more than 5 stars I would. Thanks again Carmen you made this entire process smooth for me.

Ja'Na Kaymore

From the beginning of my case, Carmen, was exceptionally well. She answered every call, email, etc. promptly. She’s just phenomenal, and she reassured me everything would be fine. Makes you feel at ease, when you know someone is really on your side, and she’s just that. Thank you 😊

Regina Hollings

My experience with Carmen Byrd was so appreciated. When Carmen was assigned to my case a saw immediate change. My previous representative was M.I.A. Carmen kept me up to date with my case. She addressed my questions and concerns. If I left a message it was returned that day. I never had to wonder or guess. If it wasn’t for her I don’t think this experience would have been a good one and my comments would differ. Thank you Ms. Carmen Byrd for turning a difficult time in my life into a comfortable one. Harrell and Harrell need more like you on there team!!!!!

Jenny Gresham Nash

Everyone at Harrell & Harrell was extremely understanding and kind throughout my whole experience. They were professional and prompt in every interaction. I always felt like my case was being handled with the best care and expertise possible. In retrospect, I honestly cannot believe I ever considered NOT calling them. So grateful that I did!

Miranda Carr

Carmen Byrd has been truly amazing. Throughout my case Carmen has kept regular contact with me notifying me of every change to my case and making sure that I had a good understanding of what was happening. Carmen also made sure that I was getting the care that I deserved from good doctors and that all of my medical needs were met. Carmen did not make me feel like just another client- she made me feel like family. In a time a of desperation and need she went above and beyond to help me and my family and for that I’m so grateful for her. I could not imagine having went through my ordeal without her by my side. Carmen Byrd is a 20 out of 10 for her compassion and love for the people she serves.

Legal Advertising

Lawsuits are very stressful situations, at best. My attorney, Adam Regar, and his outstanding staff, Brenda Berrios and Patty Cupit, made this process SO much less stressful for me by explaining things thoroughly and always being available to me throughout the entire process. They have helped me be a part of the decision-making throughout the time they've worked with me on my case. They are definitely on your side at Harrell & Harrell and I highly recommend them if you are ever in an unfortunate situation that requires legal counsel. Many thanks to all!

Kim Rowe

After my accident, my life was turned upside down and each day was filled with stress. When I turned the case over to Harrell & Harrell my life slowly started turning around. They were helpful, knowledgeable and easy to talk too. With them handling my case, it allowed me to focus on getting well. I had the pleasure of meeting with Holly who was always pleasant, helpful and patient with me even though I had a million questions. Holly and Julie were professional and helpful and guided me through each step of the way always re assuring me they were here for me and not to hesitate to call them if I needed anything. I always felt they had my best interest at heart and that I mattered to them. I would recommend Harrell & Harrell to anyone that needed assistance. Thanks for all that you do as I could not have come through this ordeal alone.

Sandra Fountain

My sister and I were injured in a hit and run accident. We both thought that we would be left with mental anguish, medical bills and injuries for years to come. We felt that justice would not be served. We felt like the criminal and not the victims. Our concern was....Who would be there to support us? Thank goodness for Mrs. Carmen B. Byrd (Case Manager). She was absolutely brilliant!! She took the initiative to explain the law to us. This compassion shown by Mrs. Byrd gave us courage and determination to believe that honesty still prevails.

Daniel Lewis

I would like to share my excellent experience that I had with Harrell and Harrell. I didn't know what to expect when I set up my initial consultation. I immediately was put at ease and was assured that they would do their best to help me. My case was assigned to Nick Lake and his assistant Diane Eucare. Throughout the whole process they kept me informed and never overpromised anything. Their professionalism and timeliness in the process kept me reassured that they had my interests at heart. As we prepare to close this out, I would like to thank Nick and Diane for everything they did for me. Respectfully

Kori D

Harrell and Harrell did an amazing job handling my case. Kelly Zurlo always kept in touch and was readily available to answer all of my questions.

Patti Kalaitzis

Harrell & Harrell absoutely care about my well being, Diane Cassaro, esq. and Paralegal Lynn Dew were on the ball with my case. Thank you so very much for helping me.

Jamie Walker

Julissa Ali was wonderful. She was accessible and professional. She handled everything and resolved our claim above and beyond my expectations! I would definitely recommend this firm.

Wynetta Davis

Thank you Nicole Coutu for you great work and always keeping me include in the process. Will recommend your services to all and anyone who is looking for a great firm...

Jeni Hall

Nancy Gregg is Awesome! She has been very attentive! She is always willing to answer any questions I have had. And explain things over and over if need be. I am very glad that I made the choice to have Harrell & Harrell handle my case. And Blessed I was assigned to Nancy Gregg. Thank you so very much for everything. Jennifer Hall

Candice Williams

I cannot say enough good things about my experience with Harrell & Harrell! I always received excellent service! My phone calls were always returned within minutes as were my emails. I felt as if my questions were always answered and I was always updated. I worked with Nancy Gregg and she was nothing short of amazing. I will always be grateful to her and her efficient and effective ways! 5 Stars across the board!

asia ealy

The attorneys and staff at Harelle and Harrell are so kind and helpful. They keep in contact, they make sure you are aware of your case and help you along the process and make sure you understand each step along the way.

Kelly C

Holt Harrell, June Entsminger, and Becca Kisling are an amazing team! From beginning to end, I felt that my case was handled with priority and efficiency. All of my questions were answered patiently and thoroughly and all of my concerns were put to rest rather quickly with Holt, June, and Becca's keen knowledge and incredible expertise. Harrell & Harrell has one very happy client and they will always have my referral of recommendation!