All reviews
500 verified reviews, 4.6★ average, sorted by most recent.
Cecilia Lapay
They really took care of my case n Mr. Frank is very good lawyer. I am very satisfied of there service. Thank you so much.
Response from owner
October 8, 2025
Jessica “Jdub” White
BJ and Jessica answered all of my questions and were there with me every step of this process. They gave me great advice and didn’t sugar coat anything. That way I knew what to expect at all times.
Response from owner
October 8, 2025
bella ibrahim
I couldn’t have asked for a better experience. So glad I chose a law firm with people who care.
Response from owner
October 8, 2025
Ryan Sinclair
Called this office after an accident and they got on the case right away. Shout out to Kelly who was my personal attorney I guess or whatever she was on the case from day one kept me informed or timely messages about the progress of our case. Was a phenomenal phenomenal representative of Harold and Harold oh man see she made everything so easy so clear concise instructions on what I needed to do everything was done in a timely manner can't say enough about the absolute professional courteous and empathetic service that Kelly gave I can't remember her last name but she is the truth.
Response from owner
September 29, 2025
Alan Montgomery
Alan Pickert is absolutely the best attorney in the Jax area. He handled our case with skill and professionalism. I highly recommend him to anyone needing representation in court.
Response from owner
December 2, 2025
Lindsey Cooper
I’m so thankful for the team at Harrell & Harrell. I would have never been able to navigate the confusing insurance system without their guidance and support. They took so much off my hands and truly put me at ease during such a stressful time. Their compassion and professionalism made all the difference. I’m very grateful for everything they did for me and would highly recommend them to anyone in need of help.
Response from owner
September 17, 2025
JAMES KERNS
Once I reached out to Harrell & Harrell Law Offices I had no worries! The helped with it all and made sure I had no problems, no issues of any type. They allowed me to recuperate and heal. If I was uncertain or had a question, they were there to answer! A great side by side working relationship- Day 1
Response from owner
September 18, 2025
Erica Smith
Outstanding Performance from our paralegal and attorney. Kept us informed every step of the process. Nice, friendly, staff. I would recommend them over any other firm. Couldn’t be happier we chose Harrell & Harrell
Response from owner
September 12, 2025
Debra Y
They are exceptional at what they do! Had all the answers to my questions and very easy to work with.
Response from owner
September 12, 2025
Brenda Brunner
After a serious car accident left me injured and overwhelmed with medical bills and insurance issues, I turned to Harrell & Harrell. From my very first call, I felt heard and supported. My case manager encouraged me through doctor and therapy appointments, and my attorney guided me step by step through the confusing process of dealing with insurance and Medicare. They were professional, responsive, and compassionate throughout. Thanks to their dedication, I could focus on recovery knowing my case was in good hands. I highly recommend Harrell & Harrell to anyone who needs an attorney who truly cares.
Response from owner
September 2, 2025
Jorge Leon
I have been injured in two car accidents and both times Harell and Harell represented me and won! David Black and his team where exceptional. Words can not express the gratitude I have for their efforts!
Response from owner
August 28, 2025
RR
Cannot expect anything from these lawyers that order over $600 worth of food with 0 tip. And they want it catered and set up.They are broke lawyers.
Response from owner
September 2, 2025
Chris Vance
Harrell and Harrell did a great job. Very thorough and professional. I highly recommend them!!!
Response from owner
August 18, 2025
Melissa Morgan
There are not enough stars in the sky to award and express my gratitude for the professionalism and care that Nick Lake, Scout Goode and everyone at Harrell & Harrell has shown me and my family throughout this difficult time. From recognizing the character of my minor son when testifying to listening to every concern and fear that I had and acting on it. You are not just another case with Harrell & Harrell. Thank you for protecting and fighting for us!
Response from owner
August 14, 2025
Robert Lawson
This firm has taken care of me like Family. LauraLee has been exceptional with returning my phone calls. Answer my emails. I know I’ve bugged her a lot and she showed patient of a saint. She was able to obtain a fair monetary settlement that helps soften the blow from having surgery in part from the accident.
Response from owner
August 14, 2025
Marlee
I had a fall , 1 1/2 years ago, I had excellent experience with law firm Harold and Harold, my lawyer and paralegal. Great communications and they worked hard for me. Would use them again.
Response from owner
August 29, 2025
Sean “Superman”
Thank You for Your Support Dear Harrell and Harrell I want to sincerely thank you for your dedication and hard work on my wife’s car accident case. This was one of the most difficult times in our lives, and your guidance, professionalism, and compassion meant the world to us. Your efforts helped us find justice in a situation that almost took her life, and for that, I am truly grateful. We couldn’t have asked for a better advocate. With deep appreciation, Sean J.
Response from owner
August 6, 2025
Stephanie Lundy
I have had an amazing and wonderful experience with Kelly, Haleigh, Amy, Ms. Lilian, ms. Rachel, Stephanie, patricia, Mr. Black, Matt and mark. They all took control of my case and helped me get the best outcome. This was my first time dealing with any of it and they ease my mind to always keep me updated. They made sure I always knew what was going on with my case and never made me feel like I didn’t know. They explained everything to me with no hesitation. I thank all of them for everything they did. I would recommend them to anyone I know that needs a good legal team. Again thank you from the bottom of my heart. I appreciate it more than you know.
Response from owner
August 29, 2025
Vicki Vesely
The best law firm. Walked me through the entire process and provided an excellent outcome
Response from owner
August 1, 2025
Kara Hiltner
Thank you to Mrs. Amy Carrasquillo and her team, Samantha and Morgan. From start to finish they went above and beyond keeping me informed, answering all my questions, and truly fighting for the best outcome. I’m grateful for the care and support they provided. I couldn’t recommend Harrell and Harrell more.
Response from owner
July 30, 2025
Johnny Dame
Renee, Pam, Kim, Lisa and Scout did an amazing job on my case! Thank you all so much! I wouldn't trust anyone else with my case!
Response from owner
August 29, 2025
Adam
Call them and they got back to me very quickly and took my case. Was in a very bad motorcycle accident. With over a million dollars in bills they took care of it all. Haven't received the money yet from the settlement but definitely recommend.
Response from owner
August 29, 2025
MARY MCK
They helped me through a very difficult time with patience and kindness after my car accident and injury. I am very pleased with how they fought for me, their legal protection and favorable results. Great team of people, Adam and Brenda! Thank you all so much. ~Mary McKnight
Response from owner
July 17, 2025
Travis Butler
Adam and his team worked diligently and passionately towards my settlement. They kept explanations simple and made it easy to follow along with everything going on
Response from owner
July 17, 2025
Sara D
I had an amazing experience going through my case with them. Nancy Gregg, Shayna Berndt and Julissa Ali are awesome.
Response from owner
July 3, 2025
Nolan Everett
I Was In An Car Accident August Of Last Year. And I Called On Harrell & Harrell To Handle My Case And It Was The Best Decision I Made. I Am Very Pleased With Harrell & Harrell And Everyone Who Was Involved With My Case. I Want To Say Thank You To My Case Manager Lauralee Rodriguez And Gregory Schlax For An Awesome Job. Thank You All Again.
Response from owner
July 9, 2025
joe petrocelli
After a truck accident my Lawyer Billie Jo Taylor gave me an idea on how much I would receive in settlement with pre - existing conditions . I was not happy but she was honest and did not give me a pie in the sky dollar wise . She fought and we came out getting more than we expected . They are honest at Harrell and Harrell and help you make a good decision on the outcome of your settlement .
Response from owner
June 23, 2025
Debra Kloeppel Wotiz
Not only highly professional attorneys, but friendly and polished staff throughout the firm. Direct snd effective communication during the entire process.
Response from owner
July 3, 2025
Pam Olson
Do waste your time calling them , they only do personal slip and fall cases .
M S
Harrell and Harrell represented me for my accident and I must say that my attorney, Julissa and her assistant Shayna literally hand-held me through the whole time. This was my first accident and I hope my last but Julissa and team helped assure me the entire time as well as treated me as a human with real feelings and real injuries. I learned a lot about insurance companies and realized that I was just a number but Harrell and Harrell treat you like a person and take what you say seriously. Julissa was able to settle out of court and got me the max compensation for my injuries that I did not expect to receive but she made it happen. She fought for me the whole time and never backed down. She was able to find me the best treatment as well for my injuries which to me was very important because I had a healthy body before the accident and believe it or not, insurance companies will not care but Julissa and team did. I highly recommend Harrell and Harrell to represent you for any of your personal injuries. They get the job done and most importantly, they listen and treat you like a human and not a number! I can't thank them enough for all that they did and the peace I felt when I had them on my side.
Response from owner
July 17, 2025
Bernard Frazier
Harrell & Harrell provides the best legal representation when it comes to personal injury claims. They are prompt, honest and professional with their legal representation. My family really appreciate the service they provided to us and we recommend them to anyone who needs legal assistance. Thanks B. Frazier
Response from owner
July 9, 2025
Brian Etheredge
Really appreciated Harrell and Harrell taking on my case. They were really hands on and got me the best possible outcome. I want to personally thank my team Matt, Rachel and Lillian. Thank you all so very much.
Response from owner
July 9, 2025
janice
When it comes to the Law, I am not the one. But I can tell you who is, Harrell & Harrell. my first and only accident, I hope. But it was so easy, the team that I worked with were Professional, Caring and Friendly. When it comes to Harrell & HarrelI, I will forever be a client if anything ever happens again. Thank you, Amy and Team!!!
Response from owner
July 17, 2025
Tina Hult
Rosalme Raymond was our go to during our time with Harrell and Harrell. We were in an accident almost a year ago now and everyone has been so nice! Rosa answered all our questions whenever we had them and always kept us up to date on everything throughout the whole process! She worked so hard to take on as much as she could to make things so much easier on us and she did! Just want to let her know how much she is appreciated! If you need good lawyers Harrell and Harrell is who you are looking for!!!
Response from owner
July 9, 2025
Curlyhead Jas
PLEASE READ THIS REVIEW BEFORE PROCEEDING TO DO ANY BUSINESS WITH THIS UNPROFESSIONAL FIRM‼️‼️‼️‼️ Let me preface this with if I could give it 0 stars… I would do it faster than I could blink. Especially for Greg Schlax and Joan Ortiz Taylor I am DEEPLY disappointed in my experience with this firm and feel compelled to share my truth so that others can make an informed decision. My car accident took place on June 7, 2024, and for nearly a year, I endured a lack of communication, delayed responses, and dismissiveness from the very people who were supposed to advocate for me. My primary contact, Joan Ortiz Taylor, consistently failed to return my calls or provide updates unless I initiated contact myself. Even then, voicemails often went unanswered, and my concerns were ignored for months. After finally reaching my breaking point, I sent a formal email requesting to speak directly with Renee Harrell. Instead of receiving a response from Joan—or Renee—I was unexpectedly contacted by someone I had never been introduced to: Greg. No explanation, no respect for my request, just a handoff. The phone conversation with Greg was unprofessional and frankly, insulting as well as disgusting. His tone was monotone and dismissive, and he made sarcastic remarks like, “I don’t know how much more urgent you wanted me to be besides come to your house last night,” which was completely inappropriate and uncalled for. I never asked for anything unreasonable—only communication, clarity, and respect. Despite my clear frustration, Joan never followed up, and to this day, has still not returned my call or email. Greg, instead of acknowledging the clear wrongdoing, made comments suggesting Joan didn’t respond because she “thought I was mad at her.” That kind of excuse only solidifies how unseriously they took my pain, time, and case. After 10+ months of being left in the dark, I was told my case was settled—without a proper explanation of the breakdown—and I’d walk away with less than $5,000. My medical treatment alone exceeded that. Not to mention the pain, emotional stress, and missed work I’ve endured. I understand policy limits can affect settlement amounts, but no insurance limit justifies being treated like my case—and my wellbeing—didn’t matter. What hurts most is that I had a personal connection to this firm. My aunt, Carla Williams, worked here and spoke highly of it for years. I believed that legacy would be honored and that I would be treated with care. Instead, I felt like just another number. I do not recommend this firm to anyone looking for compassionate, communicative, or client-centered legal representation. When people are dealing with the trauma of an accident, they deserve advocates—not avoidance, sarcasm, or blame-shifting. I hope this review encourages this firm to reflect on how they treat the people who put their trust in them.
The Zen Institute for Higher Learning
The person interviewing my case prior to speaking to a lawyer had me so traumatized that Ive decided to go with another firm.
Darrell Burney
Adam Regar and the entire team have been great in helping me get my case resolved. They continued to keep me informed throughout the whole process and I cannot thank them enough for all their efforts. I highly recommend them.
Response from owner
July 9, 2025
Richard Johnson
Harrell & Harrell was very professional in handling my car accident case. BJ Taylor and her team were very professional and prompt!
Response from owner
July 9, 2025
Arland Midyette
If I could more stars I would oh my! Billie Taylor and her team Maria r the best they will do everything and anything to make you feel welcome and like family in through all this even when I was thinking I was constantly being a pest and writing them constantly they were there to always make sure I was doing better from my injury’s and making sure I was okay when I could tell you these guys not gave up I could tell you over and over harrel and harrel r the best and they will fight tooth and nail for you and make sure your health is first and make sure you’re doing good the Communication is there
Response from owner
July 9, 2025
Julio Castro
I was recommended to Harrell & Harrell P.A. law firm by my injury care doctor's office, and I cannot thank them enough for the recommendation. From start to finish, Harrell & Harrell provided outstanding customer service. They truly made me feel heard and understood regarding my case, and their team was always there to guide me through every step of the process. A special thank you to Ms. Laura Sepulveda—she was absolutely awesome! She was so nice to talk to and work with, making the entire experience much easier. Her kindness, professionalism, and dedication truly stood out. I highly recommend Harrell & Harrell to anyone in need of injury law firm representation. Thank you for all your support and expertise!
Response from owner
July 9, 2025
Aleecya Sims
I had the best experience with Harrell and Harrell. Mr. Black was amazing throughout the entire thing and always kind and helpful. He always made sure I understood everything. Haleigh was amazing, always friendly, and did everything she could to make my experience easier. The woman at the front desk was very friendly as well every time I went there!
Response from owner
July 9, 2025
Bryan Davis
This firm is truly dedicated to advocating for its clients, exhausting every possible effort to achieve a favorable outcome. Adam and his team, including Patty and Brenda, provided exceptional service, ensuring I was well-informed throughout the entire process. Every decision was placed in my hands, accompanied by sound legal advice, allowing me to make confident choices. I am incredibly grateful for their compassion, dedication, and unwavering commitment to my case. If you are seeking representation for a personal injury claim, I highly recommend placing this firm at the top of your list."
Response from owner
July 9, 2025
Joseph Galloway III
Great people to work with. These lawyers make it there business to be sure you get the settlement you deserve. Frank Gaulden and Holly Berrier are the best!!!
Response from owner
July 17, 2025
Sue Lovett
We were in an automobile wreck and came to Harrell & Harrell for help. They handled our case professionally and quickly as possible. We would highly recommend them.
Response from owner
July 17, 2025
maria glover
I had the pleasure of working with Harrell and Harrell. Julissa was my lawyer and Sheena was her paralegal that helped me with my case. I just want to say they helped me throughout the process and made it easy for me while we sorted out my automobile accident. Thank you again so much. They treated me with dignity and respect and were very kind through out the process. I highly recommend Harrell and Harrell. 5 STARS
Response from owner
February 12, 2025
Melissa Velasquez
Harrell & Harrell was recommender to my by a friend who had also used them in the past. While they are located in Jacksonville and I'm a couple of hours away, working with Adam and the team was a breeze! They were always available to answer my questions ans willing to accommodate the fact that I wasn't local to them. Great team, willing to do what they can to help you out.
Response from owner
February 12, 2025
Ty Ousley
Love it 😀
Response from owner
January 21, 2025
Mikayla Williams
Made me feel like I really matter thank you Harrell and Harrell
Response from owner
January 21, 2025
teresa carroll
The law firm is professional and they stay in touch with you in a weekly basis weather it’s text, email or a quick call. Harrell and Harrell was their to any all my questions as fast as possible.if they didn’t have an answer Harrell and Harrell would let you know as soon as they had an answer. Thank you Harrell and Harrell for getting through my imaginable pain from accident. I will definitely refer more clients to you.
Response from owner
December 17, 2024
PIpes Andrews
Awesome to work with Laura ROCKS!
Response from owner
December 17, 2024