Insurance Negotiation & Disputes

Lindsey Cooper

I’m so thankful for the team at Harrell & Harrell. I would have never been able to navigate the confusing insurance system without their guidance and support. They took so much off my hands and truly put me at ease during such a stressful time. Their compassion and professionalism made all the difference. I’m very grateful for everything they did for me and would highly recommend them to anyone in need of help.

Derrick Smith

Non-informative don’t call the clients then when you call in and tell them it’s life or death or you’re gonna change firms. They will call you right back. They told me they were closed for the holidays but if you look on the website, it says open 24 hours my fiancé is handicap and a traumatic brain disorder and the attorney Roxanne Wilcox try to take advantage but when confronted about miscommunications and statements that was made, the case was closed and dropped found out attorney collected $10,000 check from progressive and didn’t tell the client.😡😡😡😡😡😡😡

Brooke Mitchell

Last summer we were rear ended on the highway coming home from vacation and i suffered spinal injuries because of how hard we were hit. Both insurance companies involved denied any fault and refused to pay when i called them. I immediately called Harrell and Harrell and i am so glad that i did. They were so kind, i was so overwhelmed and emotional and hurt and they treated me with care and compassion, gathered all the information and went to battle for me. They took care of everything and got the insurance companies to pay everything that was needed. Im so thankful for them and their help during a really hard season in our life. I highly recommend their offices.

Melissa Peppard

Rosanna was fantastic! She did everything in her power to get us the best award she could and was a beast when it came to negotiating with some of the collectors! Thank you so much!

Bernie

I had an auto accident in June of 2020. I was not at fault but began to feel that way after taking to the insurance companies. I made one phone call to Renee Harrell and everything changed for the better. Renee, her team of attorneys and staff went to work for me. The medical bills, personal losses and insurance companies badgering me all went away. They really do know your name and offer a personal touch when handling your case. Anyone with a personal injury case should call Harrell & Harrell P.A. as soon as possible. Insurance Companies will hope you don't but will treat you with respect when you do!

Peggy Forbes

With Covid (and subsequent backlog in the world as we knew it) this settlement took longer than anyone could have imagined just before the pandemic hit. Brenda kept in constant contact and kept me from giving up. Now that our case is finally settled I am delighted with the way Adam negotiated the settlement.

Nancy White

David Black was my assigned attorney. He was successful in getting me the maximum money possible for my case. The limits were very restrictive from State Farm, but his efforts got me more than anyone else could! I would recommend this firm.

Timothy Watson

My attorney convinced me to sign away my rights and years later i still suffer pain with no recourse or help.

Elias Rafat

I was a victim of hit and run where I suffered a back injury and property damage which resulted in my car being totalled in Spring 2019. The offender had a rental car that was insured by the rental company through their own liability entity. Since they are not an insurance company rather a liability company, they were able to leverage the system to their favor. They gave a a low settlement offer which I refused and signed with Harrell & Harrell based on recommendations from friends. I was assigned a paralegal to help me settle the case in good faith. Unfortunately that didn't work since the liability company used the pandemic to their benefit to drag the case all the way to Summer 2020. That's when my paralegal forwarded my case to Attorney Amy Carrasquillo. Ms. Carrasquillo was able to settle my case inside of 30 days for more than 15 times the settlement offer I was given by the liability company! I can not express how fortunate I feel to have such a talented attorney and powerful firm take on my case. Thank you Harrell & Harrell for everything you have done for me.

Frances McLaurin

When you don't know what to do or where to turn when legal issues arise...having the opportunity to work with folk you can trust means EVERYTHING!!! Being comforted and communicated with helps to ease the anxiety of the unknown. The insurance representatives were smart enough to speak to me calmly...however their end goal is in the interest of their company. When I was confused about which direction to go in...The Harrell and Harrell law firm became the light in the midst of a great deal of paperwork darkness. I was able to speak directly to Lauralee R. and Gregg S. and get help navigating the minefield. There was no such thing as a "stupid question" and there was never a feeling that I asked "too many questions". Trust and comfort along with legal guidance are the foundation of care that I received from The Harrell and Harrell family. Thank you for holding my hand and guiding me through.

Erin Burres

A couple of years ago, I was in a car accident wherein the driver who hit me was undocumented and had no insurance. I was left with serious spinal injuries and mounting medical bills, having to take a leave from work...and MY insurance company was anything but helpful! At a loss for how long my recovery was going to take and feeling completely overwhelmed, I reached out to Harrel & Harrell, having never before hired a lawyer. I was immediately greeted by a team of caring professionals who assured me that they could help. Over the past 2+ years, Adam Reager, Brenda Berrios and Patty Cupit have managed ALL of my medical bills (this was HUGE), checked in with me regularly for updates to my rehab progress, coached me and championed our efforts every step of the way! They fought my insurance company fairly but without backing down from what they knew I deserved per policy but also to aid in my continuing care. Adam, Brenda and Patty have truly been my advocates during this whole ordeal and I could not be happier with their honesty, support, encouragement and ultimately, the settlement. I am very grateful to their team and highly recommend them!

Brad Kay

Great group of professionals from start to finish...I had my accident in March of 17 and it has been a long complicated road with my back injury...and of course the big insurance company did not care at all...but everyone at this office did....always there when I called and prompt response to all emails...brenda and patty get things done and Adam Regar is the man...I hope I never have to fight a big insurance company again but if I do I will call this office...thank you all for your help

Charlene West

I was rear ended and the person who hit me had the same insurance carrier as I had, my insurance company has always been good. I hadn’t planned to get a lawyer because I trusted my Insurance carrier to treat me fairly but my friends kept recommending I at least talk to a lawyer. After speaking to Harrell and Harrell I decided to use them and I’m glad I did. My car was totaled and I was seeing a pain specialist because of my injuries. Using Harrell and Harrell I was awarded enough to pay off the balance of my new car loan and still had funds left to pay for ongoing medical expenses and put some away. My insurance company was offering a settlement in the 4 digit range initially but Harrell and Harrell was able to get me in the 6 digit range, I wouldn’t have gotten it without Harrel and Harrell. Everyone I worked with at Harrell and Harrell was professional, friendly and kept me informed throughout the process. I highly recommend Harrell and Harrell.

Plain Jane

They are AWESOME! Rosanna took great care of me and my case. I didnt have to worry about anything. She kept me up to date and she even got me MORE back than what the insurance offered me. I would definitely recommend Harrell & Harrell.

Jennifer Rivers

I had an auto accident but did not believe there was going to be a positive outcome, as the opposing insurance companies fought the process. However, Lauralee Rodriguez assured me that she would be persistent in the case, if I would be patient. Well, I was patient (as well as doubtful, lol), but SHE DID IT and SHE DID IT WELL!!! I am very satisfied with the service and the outcome of the case. GREAT FIRM!!! Thank you Harrell & Harrell for employing competent staff.

Kenny Jackson

I would like to take a minute to talk about my experience with Harrell & Harrell. I was involved in a traffic accident that required surgery. I met with Harrell & Harrell and they put my mind at ease and help guide me through the process of finding a doctor and dealing with the insurance company. I was always treated with up most respect and total professionalism. I would like to thank Rosanna Wilcox, Greg Schlax & Holt Harrell for a job well done! I would highly recommend Harrell & Harrell to anyone and I will in the future. Thanks again, Kenny Jackson