Renee

Sonia Stafford

My overall experience with Harrell & Harrell was very positive and reassuring, they had my best interest at heart. Whenever I had questions the team was always prompt and on time to answer any questions and or concerns. Katie, Kim and Renee I'm truly grateful for all they have done to help and guide me through this process. To anyone looking for a law firm Harrell & Harrell is definitely the one to take care of all your needs with no hesitation.

Johnny Dame

Renee, Pam, Kim, Lisa and Scout did an amazing job on my case! Thank you all so much! I wouldn't trust anyone else with my case!

Curlyhead Jas

PLEASE READ THIS REVIEW BEFORE PROCEEDING TO DO ANY BUSINESS WITH THIS UNPROFESSIONAL FIRM‼️‼️‼️‼️ Let me preface this with if I could give it 0 stars… I would do it faster than I could blink. Especially for Greg Schlax and Joan Ortiz Taylor I am DEEPLY disappointed in my experience with this firm and feel compelled to share my truth so that others can make an informed decision. My car accident took place on June 7, 2024, and for nearly a year, I endured a lack of communication, delayed responses, and dismissiveness from the very people who were supposed to advocate for me. My primary contact, Joan Ortiz Taylor, consistently failed to return my calls or provide updates unless I initiated contact myself. Even then, voicemails often went unanswered, and my concerns were ignored for months. After finally reaching my breaking point, I sent a formal email requesting to speak directly with Renee Harrell. Instead of receiving a response from Joan—or Renee—I was unexpectedly contacted by someone I had never been introduced to: Greg. No explanation, no respect for my request, just a handoff. The phone conversation with Greg was unprofessional and frankly, insulting as well as disgusting. His tone was monotone and dismissive, and he made sarcastic remarks like, “I don’t know how much more urgent you wanted me to be besides come to your house last night,” which was completely inappropriate and uncalled for. I never asked for anything unreasonable—only communication, clarity, and respect. Despite my clear frustration, Joan never followed up, and to this day, has still not returned my call or email. Greg, instead of acknowledging the clear wrongdoing, made comments suggesting Joan didn’t respond because she “thought I was mad at her.” That kind of excuse only solidifies how unseriously they took my pain, time, and case. After 10+ months of being left in the dark, I was told my case was settled—without a proper explanation of the breakdown—and I’d walk away with less than $5,000. My medical treatment alone exceeded that. Not to mention the pain, emotional stress, and missed work I’ve endured. I understand policy limits can affect settlement amounts, but no insurance limit justifies being treated like my case—and my wellbeing—didn’t matter. What hurts most is that I had a personal connection to this firm. My aunt, Carla Williams, worked here and spoke highly of it for years. I believed that legacy would be honored and that I would be treated with care. Instead, I felt like just another number. I do not recommend this firm to anyone looking for compassionate, communicative, or client-centered legal representation. When people are dealing with the trauma of an accident, they deserve advocates—not avoidance, sarcasm, or blame-shifting. I hope this review encourages this firm to reflect on how they treat the people who put their trust in them.

Carole Cribb

H&H is absolutely the best! After a bad traffic accident, Renee treated us with compassion and followed up with us often. She and her team responded quickly to our inquiries. A special shout out to Lisa, Pam, Kim, and James. The diligence and expertise of this whole team is amazing. My husband and I highly recommend Harrell and Harrell.

Stephanie N/A

Absolutely wonderful , anyone needing lawyers should choose this place. Miss Renee is the best around , she did the utmost to make sure I won my case.

Sean Myers

This was my first time engaging in a legal issue that involved hiring representation. I could not have asked for a better experience. Renee and Katie Deal are both outstanding attorneys and people. I learned a lot from both and would recommend them for anyone in my situation. Thank you so much to the entire Harrell and Harrell team! It was amazing to have a team that provided such a great level of representation while allowing me the peace of mind to know I could not have been in better hands.

Bernie

I had an auto accident in June of 2020. I was not at fault but began to feel that way after taking to the insurance companies. I made one phone call to Renee Harrell and everything changed for the better. Renee, her team of attorneys and staff went to work for me. The medical bills, personal losses and insurance companies badgering me all went away. They really do know your name and offer a personal touch when handling your case. Anyone with a personal injury case should call Harrell & Harrell P.A. as soon as possible. Insurance Companies will hope you don't but will treat you with respect when you do!

Boub Hulsey

WOW!! What an insane year. Early 2020, guys blows a red light, and totaled my friends car. I had no clue which direction to go or what to do next, until I called H&H...... What.A.Team. The Ladies I had the opportunity to meet went 1000% above and beyond for me. I never felt like I was a bother, if I had questions. Easy to get ahold of. Very clear and informative.They are always on time and on point!!! They step CORRECT!!! Renee, Nicole and Kim are a P.A. DREAM TEAM!! They are a credit to Jacksonville. God forbid I'm ever in a situation like this again...But if I am, I know Exactly who I want to represent me. Thank You Again, Ladies. I appreciate the hard work and dedication to the folks in Jax. Semper Fidelis.

Kevin Hammond

The law firm of Harrell & Harrell is top notch. I was treated as someone they had know for many years. Renee Harrell was gracious and concerned about my situation, and that made me have total confidence in their ability to handle my case. B.J. Taylor, lead attorney on my case, is amazing! Her knowledge and experience proved invaluable , bringing my case to a settlement that enabled my family return to some normalcy. I would recommend Harrell & Harrell to anyone for personal injury representation.

Pierre Fortune

My daughter and I got in a car accident last August did not know where to start. I searched on google and came upon Harrell and Harrell. Their reviews were quite impressive, so I decided to give them a call. I had a pleasure working with Mrs. Harrell and my awesome paralegal Rosanna. Rosanna exceeded my expectations with everything regarding my case. Very high level of professionalism and knowledge. I highly recommend Harrell and Harrell especially Renee and Rosanna. I'm forever grateful for the outcome of my case. Thank you for everything! Viola

Jeanine Adams

Nick Lake is fantastic. Working with him is a joy...his firm, not so much. Its unfortunate because all the way through I felt very cared for and then when it became time to "close the deal" so to speak, it seems like things went a little haywire. When dealing with Renee Harrell, I felt very much like a transaction instead of a person and that was disappointing. I actually just decided to settle because I didnt want to deal with it anymore. I would work with Nick again, but not Harrell and Harrell. I give Nick a 5 and Harrell & Harrell a 1 to average out as a 3.

Kathy Harper

Renee and her staff are wonderful! They truly care about you, are very sincere and have your best interest in mind. Harrell & Harrell are top notch and definitely a firm you can trust.

shenaniganrae

Renee and her staff are absolutely amazing! They don’t just treat you like a number, the treat you like family! 16 years have passed since my daughters accident and we still keep in touch. They truly , deeply and sincerely have love and compassion for their clients!

Bonnie Alexander

Great experience! Great people! Way to go Renee and Pam! l will never forget you all. Thanks for everything. l am forever grateful!