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Harrell & Harrell P.A.

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Topic

Communication Complaints

0% positive

Across 500 reviews of Harrell & Harrell P.A. in Jacksonville, FL, communication complaints appears in 6 reviews (0% positive), from 2012-10-25 through 2026-05-27.


Key findings

  • Communication Complaints mentioned in 6 of 500 reviews (1.2%)

  • 0% of Communication Complaints reviews are 4 or 5 stars

  • Average rating in Communication Complaints reviews: 1.3★

Aspects most discussed in these reviews

  • Communication & Updates

    100%6 mentions
  • Responsiveness & Speed

    83%5 mentions
  • Professionalism & Conduct

    67%4 mentions
  • Problem Resolution & Effectiveness

    50%3 mentions
  • Courtesy & Friendliness

    33%2 mentions

Reviews mentioning communication complaints

November 16, 2022

James “Matt” Foyt

I had a good experience in the beginning of my workman's comp. case Max Smith was awesome also Stephanie Scento, Awesome ppl. Always answered any questions, calls,ect. Unfortunately Max was climbing his career ladder, and went on to new adventures. The lawyer Anthony "Mark" Papa. was given my cases. I waited 2 weeks before I had to call him to introduce myself. After that brief phone call, I didn't hear from Mr Papa for another 2 weeks. Only 3 days before my court date i was called to get him brought up to speed on my case. I wasn't impressed at all.

May 19, 2022

Stephen Toomey

If I could give a negative recommendation I would in order to convey how unequivocally this business has offended myself and my spouse who was the one who procured their services. Unfriendly, dismissive, non-communicative, unresponsive, and obfuscated in every sense of the word when we tried to attain outside monetary assistance. Do yourself a favor and seek counsel elsewhere.

July 22, 2019

DP

Wasn’t pleased with my experience. Failed to answer calls and return them. Also wouldn’t respond to emails. Just very poor communication all around.

Response from owner

Hi Demare - we're sorry you had this experience! It is certainly not typical at all our team. We're looking into it and will work to resolve this as quickly as possible.

July 23, 2019

May 2, 2019

Monika-Daughterof theBeloved

I was told that I had a very good case with witness, however after over a year they bowed out send me to another attorney, not of my choosing, and nothing happened so far. I was kept out of the loop, with both attorneys - most of the time, and had to fire both attorneys. Go some place else.

Response from owner

We're sorry if there was a miscommunication along the way. Would you reach out to us to discuss this? Your profile on Google is anonymous, so please email us at mail@harrellandharrell.com so we can speak more about this offline.

May 2, 2019

April 4, 2018

Amanda Charlene

I really had a lot of faith in Harrell & Harrell but then not only failed to do there job with my personal injury case but they also mailed me a letter to let me know they not going forward with my case after 3 months of trusting them. Never helped me see not one doctor. Even emailed the paralegal Janet Short who was working on my case and wouldn't receive an email back nor a phone call. Have an email saying she would let me know of the doctors in my area that they work with but never did. I suffer everyday and they just drop my case with no hesitation. If I could give 0 stars I would!

Response from owner

We are sorry to hear that you felt like your experience with Harrell and Harrell was not positive. If you would like to discuss your case in person further, please feel free to reach out to the office at 904-251-1111 and ask to speak to Attorney Greg Schlax.

April 4, 2018

February 8, 2017

Rj

I wouldn't recommend them. While I was going through my case I suffered. They will line their pockets. I could never borrow money on my case to pay bills. I had to sit there while my life was falling apart. When tried to get an update on what the plan was my lawyer was out a whole week. When asked about things I got excuses.

Response from owner

Mr. Hinds, Thank you for reaching out and letting us know about your experience with our law firm. If you would like to discuss your matter in further detail, please feel free to contact our office at 904-251-1111 and ask for attorney Greg Schlax. Sincerely, Harrell & Harrell, P.A

February 17, 2017