Topic
Communication Complaints
0% positiveAcross 500 reviews of Harrell & Harrell P.A. in Jacksonville, FL, communication complaints appears in 6 reviews (0% positive), from 2012-10-25 through 2026-05-27.
Key findings
Communication Complaints mentioned in 6 of 500 reviews (1.2%)
0% of Communication Complaints reviews are 4 or 5 stars
Average rating in Communication Complaints reviews: 1.3★
Aspects most discussed in these reviews
Communication & Updates
100%6 mentionsResponsiveness & Speed
83%5 mentionsProfessionalism & Conduct
67%4 mentionsProblem Resolution & Effectiveness
50%3 mentionsCourtesy & Friendliness
33%2 mentions
Reviews mentioning communication complaints
James “Matt” Foyt
I had a good experience in the beginning of my workman's comp. case Max Smith was awesome also Stephanie Scento, Awesome ppl. Always answered any questions, calls,ect. Unfortunately Max was climbing his career ladder, and went on to new adventures. The lawyer Anthony "Mark" Papa. was given my cases. I waited 2 weeks before I had to call him to introduce myself. After that brief phone call, I didn't hear from Mr Papa for another 2 weeks. Only 3 days before my court date i was called to get him brought up to speed on my case. I wasn't impressed at all.
Stephen Toomey
If I could give a negative recommendation I would in order to convey how unequivocally this business has offended myself and my spouse who was the one who procured their services. Unfriendly, dismissive, non-communicative, unresponsive, and obfuscated in every sense of the word when we tried to attain outside monetary assistance. Do yourself a favor and seek counsel elsewhere.
DP
Wasn’t pleased with my experience. Failed to answer calls and return them. Also wouldn’t respond to emails. Just very poor communication all around.
Response from owner
July 23, 2019
Monika-Daughterof theBeloved
I was told that I had a very good case with witness, however after over a year they bowed out send me to another attorney, not of my choosing, and nothing happened so far. I was kept out of the loop, with both attorneys - most of the time, and had to fire both attorneys. Go some place else.
Response from owner
May 2, 2019
Amanda Charlene
I really had a lot of faith in Harrell & Harrell but then not only failed to do there job with my personal injury case but they also mailed me a letter to let me know they not going forward with my case after 3 months of trusting them. Never helped me see not one doctor. Even emailed the paralegal Janet Short who was working on my case and wouldn't receive an email back nor a phone call. Have an email saying she would let me know of the doctors in my area that they work with but never did. I suffer everyday and they just drop my case with no hesitation. If I could give 0 stars I would!
Response from owner
April 4, 2018
Rj
I wouldn't recommend them. While I was going through my case I suffered. They will line their pockets. I could never borrow money on my case to pay bills. I had to sit there while my life was falling apart. When tried to get an update on what the plan was my lawyer was out a whole week. When asked about things I got excuses.
Response from owner
February 17, 2017