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Harrell & Harrell P.A.

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Topic

Case Management Complaints

0% positive

Across 500 reviews of Harrell & Harrell P.A. in Jacksonville, FL, case management complaints appears in 11 reviews (0% positive), from 2012-10-25 through 2026-05-27.


Key findings

  • Case Management Complaints mentioned in 11 of 500 reviews (2.2%)

  • 0% of Case Management Complaints reviews are 4 or 5 stars

  • Average rating in Case Management Complaints reviews: 1.2★

Aspects most discussed in these reviews

  • Problem Resolution & Effectiveness

    100%11 mentions
  • Communication & Updates

    73%8 mentions
  • Professionalism & Conduct

    64%7 mentions
  • Responsiveness & Speed

    36%4 mentions
  • Technical Knowledge & Expertise

    9%1 mention
  • Pricing & Value

    9%1 mention

Reviews mentioning case management complaints

May 19, 2026

Clinton

The entire process was such a headache that I closed my case to get it to end. There was no evidence of anyone fighting for me.

February 11, 2026

ANITA AMERSON

Harrell and Harrell, get on TV and say they will do everything to help their clients. Well let me tell you what they did for me. I had a fall and I contacted Harrell and Harrell. Gave intake person the information of my incident, my case was excepted the next day. The place that I fell was served and insurance company of the property was served I received email with amount harrell and Harrell was demanding for my fall. Then after 4 to 5 months later I receive an email from a paralegal saying harrell and Harrell could no longer represent me with no explanation. And sent my information to another law firm without even asking me first. The commercial is bogus. Harrell and Harrell live up to the words that come out of your mouth! Signed Anita Amerson

January 16, 2026

Tim Smith

Would never ever look at this firm again this firm took on my case and took on another case and was getting everything mixed up. Got the wrong name on my demand offers the wrong dates and they kept on advising me to sign it and they’ll correct it so I requested a little bit more information and to see what’s going on. They told me that my injuries and my pain is not worth it. They couldn’t even get the details right unprofessional would never look twice at them

November 21, 2025

Jackie N

Disappointed in service provided.

Response from owner

Hi Jackie, we’re sorry to hear about your experience and would like the chance to address your concerns directly. Please email us at info@harrellandharrell.com so we can follow up with you. Thank you.

December 2, 2025

July 8, 2021

Leanna Brugmann

I called them the day after my son was bitten by a dog in Jan 2021. They gave me full confidence that it would be an easy case as I was seeking compensation for the medical bill. I went through the whole process with them and today ,7 MONTHS later! They send me a letter telling me they will not accept the case. Super disappointed!!

May 27, 2021

John Ferrell

They rejected my case cause it would not make them big money cause it was a burn case from work

August 25, 2020

Diana Hodges

changed mind about my case very quickly.

Response from owner

Thanks for your feedback! Would you like a member of our team to contact you about your case? If so, shoot us an email at mail@harrellandharrell.com so we can hear more about your experience.

August 26, 2020

November 13, 2019

Jose Castro

I call this firm to get help for an eyes injury, after telling me they were going to help me all they did was waist my time it took them almost 2 years to realize they couldn't help me dont recommend this law firm to no one very sorry I chose them

Response from owner

Jose, thanks for sharing your feedback. We're sorry that we couldn't provide further assistance in your case.

November 13, 2019

May 2, 2019

Monika-Daughterof theBeloved

I was told that I had a very good case with witness, however after over a year they bowed out send me to another attorney, not of my choosing, and nothing happened so far. I was kept out of the loop, with both attorneys - most of the time, and had to fire both attorneys. Go some place else.

Response from owner

We're sorry if there was a miscommunication along the way. Would you reach out to us to discuss this? Your profile on Google is anonymous, so please email us at mail@harrellandharrell.com so we can speak more about this offline.

May 2, 2019

April 4, 2018

Amanda Charlene

I really had a lot of faith in Harrell & Harrell but then not only failed to do there job with my personal injury case but they also mailed me a letter to let me know they not going forward with my case after 3 months of trusting them. Never helped me see not one doctor. Even emailed the paralegal Janet Short who was working on my case and wouldn't receive an email back nor a phone call. Have an email saying she would let me know of the doctors in my area that they work with but never did. I suffer everyday and they just drop my case with no hesitation. If I could give 0 stars I would!

Response from owner

We are sorry to hear that you felt like your experience with Harrell and Harrell was not positive. If you would like to discuss your case in person further, please feel free to reach out to the office at 904-251-1111 and ask to speak to Attorney Greg Schlax.

April 4, 2018

February 20, 2018

Dennis Dubberly

Bad experience they promise a lot, but I constantly had to tell them about the mistakes they made. They didn't go over the cost from the insurance after I sent them all the paperwork. Simple mistakes harrell company should have caught but didn't look over the paperwork. I would not recommend them for any legal work! After you sign on the dotted line it's hard to get them to do there job. I ended up paying a lot more than I should have because of there neglect and not keeping up with the paperwork they had me send them. Get another attorney don't use Harrell and Harrell.

Response from owner

We are sorry to hear that you felt negatively about your experience working with the firm and team at Harrell and Harrell, Mr. Dubberly. If you would like to discuss your case in person or if any recent issues have come up since the closing of your case in 2016, please reach out and call the office at 904-251-1111 and ask to speak to Attorney David Black.

February 21, 2018