Topic
Case Management Complaints
0% positiveAcross 500 reviews of Harrell & Harrell P.A. in Jacksonville, FL, case management complaints appears in 11 reviews (0% positive), from 2012-10-25 through 2026-05-27.
Key findings
Case Management Complaints mentioned in 11 of 500 reviews (2.2%)
0% of Case Management Complaints reviews are 4 or 5 stars
Average rating in Case Management Complaints reviews: 1.2★
Aspects most discussed in these reviews
Problem Resolution & Effectiveness
100%11 mentionsCommunication & Updates
73%8 mentionsProfessionalism & Conduct
64%7 mentionsResponsiveness & Speed
36%4 mentionsTechnical Knowledge & Expertise
9%1 mentionPricing & Value
9%1 mention
Reviews mentioning case management complaints
Clinton
The entire process was such a headache that I closed my case to get it to end. There was no evidence of anyone fighting for me.
ANITA AMERSON
Harrell and Harrell, get on TV and say they will do everything to help their clients. Well let me tell you what they did for me. I had a fall and I contacted Harrell and Harrell. Gave intake person the information of my incident, my case was excepted the next day. The place that I fell was served and insurance company of the property was served I received email with amount harrell and Harrell was demanding for my fall. Then after 4 to 5 months later I receive an email from a paralegal saying harrell and Harrell could no longer represent me with no explanation. And sent my information to another law firm without even asking me first. The commercial is bogus. Harrell and Harrell live up to the words that come out of your mouth! Signed Anita Amerson
Tim Smith
Would never ever look at this firm again this firm took on my case and took on another case and was getting everything mixed up. Got the wrong name on my demand offers the wrong dates and they kept on advising me to sign it and they’ll correct it so I requested a little bit more information and to see what’s going on. They told me that my injuries and my pain is not worth it. They couldn’t even get the details right unprofessional would never look twice at them
Jackie N
Disappointed in service provided.
Response from owner
December 2, 2025
Leanna Brugmann
I called them the day after my son was bitten by a dog in Jan 2021. They gave me full confidence that it would be an easy case as I was seeking compensation for the medical bill. I went through the whole process with them and today ,7 MONTHS later! They send me a letter telling me they will not accept the case. Super disappointed!!
John Ferrell
They rejected my case cause it would not make them big money cause it was a burn case from work
Diana Hodges
changed mind about my case very quickly.
Response from owner
August 26, 2020
Jose Castro
I call this firm to get help for an eyes injury, after telling me they were going to help me all they did was waist my time it took them almost 2 years to realize they couldn't help me dont recommend this law firm to no one very sorry I chose them
Response from owner
November 13, 2019
Monika-Daughterof theBeloved
I was told that I had a very good case with witness, however after over a year they bowed out send me to another attorney, not of my choosing, and nothing happened so far. I was kept out of the loop, with both attorneys - most of the time, and had to fire both attorneys. Go some place else.
Response from owner
May 2, 2019
Amanda Charlene
I really had a lot of faith in Harrell & Harrell but then not only failed to do there job with my personal injury case but they also mailed me a letter to let me know they not going forward with my case after 3 months of trusting them. Never helped me see not one doctor. Even emailed the paralegal Janet Short who was working on my case and wouldn't receive an email back nor a phone call. Have an email saying she would let me know of the doctors in my area that they work with but never did. I suffer everyday and they just drop my case with no hesitation. If I could give 0 stars I would!
Response from owner
April 4, 2018
Dennis Dubberly
Bad experience they promise a lot, but I constantly had to tell them about the mistakes they made. They didn't go over the cost from the insurance after I sent them all the paperwork. Simple mistakes harrell company should have caught but didn't look over the paperwork. I would not recommend them for any legal work! After you sign on the dotted line it's hard to get them to do there job. I ended up paying a lot more than I should have because of there neglect and not keeping up with the paperwork they had me send them. Get another attorney don't use Harrell and Harrell.
Response from owner
February 21, 2018