Greg

Kelli Eng

From pre-litigation with Greg & Joan to litigation with Julissa & Shayna (with help from BJ and Dave along the way), my case was handled with so much care from start to finish. The communication was exceptional! There wasn’t a single moment where I didn’t know what was going on with my case. Shayna kept me updated every step of the way, and Julissa was always three steps ahead, making sure I understood everything and really knew all my options and ensuring a good outcome. I truly felt cared for like family throughout the entire process, which made a really stressful situation so much easier. Not to mention, their office is beautiful and well run. Carrie at the front desk was always so welcoming and made me feel at home whenever I came into the office. I am truly grateful for their hard work, dedication, and persistence in getting me through this. ☺️

Curlyhead Jas

PLEASE READ THIS REVIEW BEFORE PROCEEDING TO DO ANY BUSINESS WITH THIS UNPROFESSIONAL FIRM‼️‼️‼️‼️ Let me preface this with if I could give it 0 stars… I would do it faster than I could blink. Especially for Greg Schlax and Joan Ortiz Taylor I am DEEPLY disappointed in my experience with this firm and feel compelled to share my truth so that others can make an informed decision. My car accident took place on June 7, 2024, and for nearly a year, I endured a lack of communication, delayed responses, and dismissiveness from the very people who were supposed to advocate for me. My primary contact, Joan Ortiz Taylor, consistently failed to return my calls or provide updates unless I initiated contact myself. Even then, voicemails often went unanswered, and my concerns were ignored for months. After finally reaching my breaking point, I sent a formal email requesting to speak directly with Renee Harrell. Instead of receiving a response from Joan—or Renee—I was unexpectedly contacted by someone I had never been introduced to: Greg. No explanation, no respect for my request, just a handoff. The phone conversation with Greg was unprofessional and frankly, insulting as well as disgusting. His tone was monotone and dismissive, and he made sarcastic remarks like, “I don’t know how much more urgent you wanted me to be besides come to your house last night,” which was completely inappropriate and uncalled for. I never asked for anything unreasonable—only communication, clarity, and respect. Despite my clear frustration, Joan never followed up, and to this day, has still not returned my call or email. Greg, instead of acknowledging the clear wrongdoing, made comments suggesting Joan didn’t respond because she “thought I was mad at her.” That kind of excuse only solidifies how unseriously they took my pain, time, and case. After 10+ months of being left in the dark, I was told my case was settled—without a proper explanation of the breakdown—and I’d walk away with less than $5,000. My medical treatment alone exceeded that. Not to mention the pain, emotional stress, and missed work I’ve endured. I understand policy limits can affect settlement amounts, but no insurance limit justifies being treated like my case—and my wellbeing—didn’t matter. What hurts most is that I had a personal connection to this firm. My aunt, Carla Williams, worked here and spoke highly of it for years. I believed that legacy would be honored and that I would be treated with care. Instead, I felt like just another number. I do not recommend this firm to anyone looking for compassionate, communicative, or client-centered legal representation. When people are dealing with the trauma of an accident, they deserve advocates—not avoidance, sarcasm, or blame-shifting. I hope this review encourages this firm to reflect on how they treat the people who put their trust in them.

Stephanie Lawrence

After being injured in an accident Greg Schlax and his wonderful paralegal Nancy Gregg is the best and the staff is very professional. I recommend this group to Everyone you want be disappointed. Thank you Harrell & Harrell.

Sheena (Sheenz)

A HUGE thanks to Matt Hinsen, Greg Schlax, and Nancy Gregg!! Not only did you get me an outcome I wasn't expecting (Merry Christmas to me!!), but you made a rough experience so much easier. While I had interaction with everyone along the way, Nancy was my main go-to. She was patient, kind, and knowledgeable. Everything was explained very clearly to me...and the tough stuff was either mapped out or taken care of for me. I had no worries along the way. I hope I'm never in this situation again, but if I am, I will without a doubt come back to Harrell & Harrell!! Highly recommended by me to anyone who asks!

Will Camp

Long post* I got in a car accident the last day of 2019 Harrell and Harrell accepted my case quickly. Helped me find a doctor who eventually did my shoulder surgery, all while helping me with things like funding for surgery and personal expenses. And most importantly at one point I had given up I told miss Alison and Mr. Greg whatever the next offer is take it life was getting to me they both understood but told me my case was worth more (thankfully I listened) and a week later they settled for policy limits more then I originally thought I was going to get. Very kind, knowledgeable and caring. Good team to have my case settled in under 11 months and they are still helping me to reduce Liens so I can get more money in my pocket Thank you Greg and Alison and your entire team!

michael hinson

First class law firm, I had reservations about going the legal route, but my concerns were quickly put at ease. Allison my paralegal and attorney Greg Schlax made this a very seamless process. I could not be more happy with the professionalism, communication and timeliness this was handled. I would strongly suggest Harrell and Harrell to anyone who may need legal help.

cmitchell genge

I came to H&H after my accident because they are a family company and I got the impression, after talking to two other major firms, that their caring attitudes were real. I could not get through to a lawyer at either of the two firms and after talking with Nancy Greg (paralegal) and a brief hold, I was speaking to an attorney. He agreed to take my case and turned me back to Nancy. From that point on she handled everything. She was always available when I called and called me frequently and updated me as to the status of the case. Long story short, the case has been settled for the policy maximum and I will soon have a check. May the good Lord have mercy on whomever has face this law firm .They are outstanding.

Kenny Jackson

I would like to take a minute to talk about my experience with Harrell & Harrell. I was involved in a traffic accident that required surgery. I met with Harrell & Harrell and they put my mind at ease and help guide me through the process of finding a doctor and dealing with the insurance company. I was always treated with up most respect and total professionalism. I would like to thank Rosanna Wilcox, Greg Schlax & Holt Harrell for a job well done! I would highly recommend Harrell & Harrell to anyone and I will in the future. Thanks again, Kenny Jackson

Donna Thacker-Fiore

Being in an accident is never fun but Harrell & Harrell totally know their stuff and are truly a team that cares about you! It's not about the numbers its about making sure your questions are answered, phone calls are returned promptly and you are treated like part of the family! Never once during the two year legal process did I question my decision to work with Harrell & Harrell. Allison Champion, Greg Schlax, Amy Seamon, David Black, Donald Black and Beth Osburn ~ you guys are professional yet personal and me and my son both appreciate each of you and your extra effort regarding our cases!!